Managing the client portfolio : loyalty program, reactivating sleeping customers and make

use of the network through recommendation

Deploying and directing commercial activity in a blank area, B2B market research,

negotiation, selling, working on the sales plan and developing the market plan

Launching a new competitive market and setting up commercial, marketing and strategic

plans

Managing key accounts, drawing up long term contracts (few years)

Handling prices for each customer, making quotations taking margin into consideration

Competitor monitoring on few markets

Reporting activities and summarizing through the internal CRM and using MyMaps

Analyzing customer file : quantities, prices, projections, assessments

Customer follow-up and after-sales service

RG PRINT, France - CEO 2021 - 2022

Creating and developing the company’s main marketing strategies, including goods and

services launch, deploying activity to new areas, creating and managing pipelines

Strategic surveillance, marketing, legal administration, branding, and technology

Negotiating & selling B2B, devising sale plans for physical and phone sales, and events

Implementing commercial strategies to create customer loyalty, launching and promoting

loyalty program

International sales to Switzerland, Turkey, Qatar, UAE, and others

Developing and managing partnerships with chains and franchises

Organizing and dividing jobs, planning employees’ individual and shared schedules to

equilibrate the company’s issues resolution

Defining and controlling employees given directives

Using and training on IT Apple, MS Office, and online softwares

Creating and managing recruitment campaigns for different posts

Analyzing overall results, choosing objectives rectification

Writing and summarizing via several exchanges with customers, suppliers, and colleagues

Developing and monitoring commercial activity on two blank french departments :

recruiting, training, and accompanying

Recruiting sales representatives : organizing career days and job fairs, screening candidates,

preparing interview materials, and scheduling interviews

Training : junior salespersons to basics of negotiation an d sale, senior and junior

salespersons to company’s products and services, to selling plan for the demonstration of

things to customers, to proactive market research technique methods (outboundmarketing), on IT : applications, CRM Salesforce ; training future managers to team

management, to conflicts and to KPI and results analysis

Accompanying : salespersons with their daily activity, controlling directives implementation

and protocols respect, accompanying with problems resolution ; managers with their first

steps in team management

Analyzing KPI to directives adjustment, organizing meetings "assessment and objectives”

weekly, monthly, and yearly

Galvanizing commercial strength, organizing challenges and rewards, community

commercial activities and team exchanges

Managing teams schedules and assigning incoming appointments

Market research B2C and B2B door-to-door, scheduling mobile appointments

Presenting goods and services at home, expertizing security, haggling over a commercial

proposition, selling a suitable offer

Installing products, training to system use, taking charge of technical maintenances

Following-up and winning customer’s loyalty with after-sales services and loyalty programs

Reporting activities and results to the CRM Salesforce

Selling during events and fairs

In charge of B2B commercial exchanges, market research, reminders, selling, and customers

follow-up, by phone

Deploying new services, monitoring commercial campaign

Following pipelines via the CRM Aramis

Managing salespersons’ schedules and assigning appointments coming from market

research

Managing major accounts (>100K€)

Reporting results, summarizing daily activity to line management

Writing and summarizing, presenting services to customers, reporting each exchange via

CRM