Setup HR department with a team of 2 HR Executives and oversee a group of 4 local companies and

2 overseas subsidiaries. Successfully implemented health benefits and payroll system within a short

period of 3 months. Able to work with various department to brainstorm and improve the current

work processes and practices. Responsible for office relocation and renovation of new offices. Total

headcount 55.

Human Resource Management

• Ensure system integrity, confidentiality and proper maintenance of HR Personnel,

Payroll, and staff records.

• To take charge of entire payroll computation of the company.

• To replace the existing payroll system (manual) into a cloud-based HRIS – Info-Tech.

• To revamp the current HR processes and procedures and to develop a new HR

Employee Handbook. This will include current procedures and workflow systems.

• To validate the code element in the payroll system to ensure that the code

property set comply to local CPF Act and Income Tax Act.

• To strategise and streamlined current recruitment and selection method, to seek

further collaborations with local schools to improve on recruitment channels and

options.

• Tax Clearance computation for foreign employees and IR8A submission.

• Work with overseas Accountant and Payroll Agent on the computation of salaries

and statutory taxes.

Performance, Remuneration & Benefits

• To work on current renumeration packages and to improve retention and

talent attraction.

• To benchmark the salary in the Performance Appraisal Exercise on staff’s service

anniversary.

• To improve existing health medical benefits for employees by tapping on the same

budget allocated.

Employee Engagement & Relations

• To propose new recreational activities or benefits to improve employee

engagement.

• Work closely with health care service provider to provide health screening for

employees.

• To design new benefits and welfare for employees, greatly improve staff’s

engagement and motivation.

Counselling and Inquiry Handling

• Conduct counselling and inquiry as and when necessary.

• Conduct PIP with staff together with the Line Manager.

Talent Management

• Look out for potential employee and discuss with the Line Manager for career

development.

• Work with Line Managers closely and establishes close working relationship on the

job requirement and competencies for the respective projects. For instance,

internship collaboration with various bodies.

• Work with various schools to further collaborate on internship and hiring of talents.

Performance, Remuneration & Benefits

• To work on current renumeration packages and to improve retention and

talent attraction.

• To lead the Performance Appraisal Exercise on quarterly basis, collate and submit

for Management approval.

• To notify employees of their grades and provide necessary counselling when necessary.

Manage the entire Singapore operations on full spectrum of HR duties and involves the liaison

of HR information with our India and Indonesia Team and other group of companies. The scope

of HR involves recruitment and selection, exploring the most cost-effective ways to tap on

talent pool, to counsel employees on work improvement matters with Line Managers. Explore

and lead projects on grants relating to HR related activities so as to defray costs arising from

recruitment or other events, obtained $70K grant from Work Life Grant programme. I was able

to explore about $30K grant solely on hiring of new employees. Managing payroll and annual

appraisal of entire company, highly involves in yearly annual salary review, preparing

proposal to

Management for approval. I oversee monthly payroll and annual appraisals and handle

onboarding for Manager levels. Improve health benefits and medical care of the employees

since 2019. I attended to internal and external audit queries especially random inquiries from

official agencies such as CPF Board. I had also cleaned up the errors and liaised with IRAS to

ensure the corrections were taken into records.

In this special year, I am also highly involved in the Implementation of safe management

practices as required by Ministry of Manpower, Building and Construction Authority and

Ministry of Trade and Industry.

I am also acting as an Executive Assistant to CEO and assisted in preparing all requested

reports, which includes but not limited to, Board Papers and monthly reports for any for his

meetings and presentations with Top Management, worked with Heads of Departments

including Group Senior Legal Counsel and Group Finance Controller as instructed by CEO on

necessary tasks.

The job role comprises the followings: -

Human Resource Management

• Ensure system integrity, confidentiality and proper maintenance of HR Personnel,

Payroll, and staff records

• To take charge of entire payroll computation of the company.

• To revamp the current HR processes and procedures and to develop a new HR

Manual. This will include current procedures and workflow systems. To re-look

into current Induction and Onboarding materials, Performance Management

System, Recruitment & Selection Strategies. Essentially to improve its current

training & Development and Employee Engagement.

• To validate the code element in the payroll system to ensure that the code

property set comply to local CPF Act and Income Tax Act.

• To strategise and streamlined current recruitment and selection method, to seek

further collaborations with local schools to improve on recruitment channels and

options.

• Tax Clearance computation for foreign employees and IR8A submission.

• To assist in overseeing employees and provide HR advices or practices to

subsidiary companies (India and Indonesia).

Learning & Development

• To involve in training plans for the Engineers for personal and professional development.

• Work with training providers to source for the best fit course for new leaders.

Performance, Remuneration & Benefits

• To work on current renumeration packages and to improve retention and

talent attraction.

• To lead the Performance Appraisal Exercise on quarterly basis, collate and submit

for Management approval.

• To notify employees of their grades and provide necessary counselling when necessary.

Employee Engagement & Relations

• To work on surveys (questions) to improve on Employee Engagement to find out

the voice of the Employees. Findings are to present to Vice President and

proposals and improvements will be thereafter to meet the needs of the

employees.

• To promote effective working relationships with people of diverse race, language,

religion or cultures, embracing differences in perspectives, traditions and culture,

and adopting an open mindset at all times.

• Work with Line Managers closely and establishes close working relationship on the

job requirement and competencies for the respective projects. For instance,

internship collaboration with various bodies.

Talent Management

• Look out for potential employee and discuss with the Line Manager for career

development.

• Involve in People Development Plan initially.

Administration & Secretariat Matters

• Preparation of quarterly Board Paper for CEO’s review.

• Administration of Company Agreements and preparation of Proposals where necessary.

• Assist CEO in daily matters and involve in Management report for Board of Directors.

Supervisory Role

• A HR Executive is jointly under the supervision of Group HR Manager and me.

In charge of full spectrum of HR duties including recruitment & selection, grievance & dispute

handling, annual performance appraisals, manpower planning (to work with respective linemanager). Oversee other administrative matters such as agreements and contracts. Details

are as follows: -

• Ensure accuracy and timely preparation of payroll, CPF contribution and IR8A submission

• Ensure timely staff confirmation and appropriate follow-up

• Liaise with relevant authorities on the application of related passes for

foreign employees

• Conduct Induction for new staff, ensure health benefits (insurance) is activated

• Involved in annual appraisal review, put up proposal for Management’s approval

• Administer salary review and ensure that thorough checks are performed to

prevent discrepancies

• Ensure system integrity, confidentiality and proper maintenance of HR Personnel,

Payroll and staff records

• Involves in counseling and handle grievances whenever possible

• Provide HR advice and directions to Line Managers where possible

• Administration of all aspect of leave records and government paid leaves

• Involve in setting up HR manuals and procedures for organization

• Submission of survey data to official authorities such as MOM, EDB and etc

• Tax Clearance Submission for foreign resigned staff

• Manpower Planning for yearly job rotation

• Work on projects like Workpro, Job Redesign and etc initiated by MOM and SNEF

• Setup HR department and ensure full compliance with Employment Act and etc

Secretariat / Administrative Matters

• Preparation of proposals for Management’s approval and ensure that the proposals are

duly

signed and well documented

• In charge of all administrative matters including maintaining of agreements and

contracts signed with external parties

• Data entries for Accounts Payables and Accounts Receivables

• Documentation of food analysis report sent by Laboratory and documented for AVA’s

regular checks

• Liaise with AVA personnel on food matters

• Application of licence for event purposes, such as SCDF, JTC and etc

• Other ad hoc duties assigned

Reason for Leaving: End of Contract

Administering payroll (< 300 headcounts), grant matters, grievances and disputes handling,

recruitment & selection, manpower planning for new set up centres, assisting in internal audit

queries and other ad hoc job duties assign.

Human Resource Functions

• Administers HR operations processes in the areas of hiring, work pass management,

confirmation of employment, staff movements and processing of staff exits.

• Prepares and maintains employees’ files, ensuring accuracy, compliance, and confidentiality.

• Supports the preparation of monthly payroll and ensures prompt & accurate payment.

• Ensures timely and accurate submission of government claims, e.g. NS make-up

pay, government paid leave etc.

• Administration of employee benefit plans in accordance with policies.

• Collates information required for statutory submissions.

• Address employees' queries on HR services and applications.

• Communicate with employees on areas such as benefits and claims eligibility and

administration, payroll deductions, retirement, re-employment and termination guidelines.

• Conduct Induction for new staff, ensure health benefits (insurance) is activated.

• Establishes strong working relationship with Line Managers and employees to

provide quality consultation and advice resulting in understanding and application of

sound HR practices.

• Ensure system integrity, confidentiality and proper maintenance of HR Personnel,

Payroll and staff records

• Provide consultancy and guidelines to the Line Managers on employees relations,

performance and disciplinary issues.

• Preparation of weekly manpower records for weekly Management Meeting

• Work closely with Auditors (Internal & External)

• Ad-hoc Assignments

Supervisory Role

• A HR Executive was under my supervision

Reason for Leaving: To take a break after 7.5 years in early childhood industry and also to assist my

husband in his dim sum business

Nurturestars Pte Ltd (Under Kinderland Group)

In charge of full spectrum of HR duties including recruitment & selection, working with

institution with provide traineeship programme and manpower planning for new centres.

Administration of payroll (<120 headcounts), CPF and IR8A report for submission. Tax clearance

for foreign resigned staff. Oversee Finance functions for Financial Reporting in Management

Meeting and handle year end closing. Details are as followings: -

Human Resource Management

• Administers HR operations processes in the areas of hiring, work pass

management, confirmation of employment, staff movements and processing of staff exits.

• Prepares and maintains employees’ files, ensuring accuracy, compliance and confidentiality.

• Supports the preparation of monthly payroll and ensures prompt & accurate payment.

• Ensures timely and accurate submission of government claims, e.g., NS make-up

pay, government paid leave etc.

• Administration of employee benefit plans in accordance with policies.

• Collates information required for statutory submissions e.g., MOM Surveys.

• Manage training applications, supports registration and payment for training programs.

• Address employees' queries on HR services and applications.

• Communicate with employees on areas such as benefits and claims eligibility

and administration, payroll deductions, retirement, re-employment and termination

guidelines.

• Conduct Induction for new staff, ensure health benefits (insurance) is activated.

• Ensure system integrity, confidentiality and proper maintenance of HR Personnel,

Payroll and staff records.

• Administration of all aspect of leave records and government paid leaves.

• Involve in setting up HR manuals and procedures for organization.

Talent Management

• Partners the business in the identification and management of high potential talent, and

the implementation of succession plans with internal stakeholders.

Employee Engagement & Relations

• Collaborates with Senior HR Managers to plan, develop, implement, and administer HR

processes and programs that increase the productivity, competence, and effectiveness of

preschool teachers.

• Establishes strong working relationship with Line Managers and employees to provide

quality consultation and advice resulting in understanding and application of sound HR

practices.

• Drives employee engagement and satisfaction through promotion of a positive

company culture while balancing employee concerns with all levels of company goals.

• Interprets employee engagement data for Senior Management. Partner with groups to

enable them to drive their own action plans related to improving employee engagement.

• Develop positive working relationships with people through strong inter-personal skills.

• Present and communicate with impact and empathy through clarity in messages, and

engaging audience through active listening and inquiry.

• Promote effective working relationships with people of diverse race, language, religion

or cultures, embracing differences in perspectives, traditions and culture, and adopting

an open mindset at all times.

• Provide consultancy and guidelines to the Line Managers on employees relations,

performance and disciplinary issues. To conduct disciplinary inquiry when required.

Performance, Renumeration & Benefits

• Design/refine processes for higher productivity.

• Support the delivery of the performance management exercise, including annual salary

and performance bonus review cycle, long-term incentive plans cycles or awards.

• Administer salary review and ensure that thorough checks are performed to

avoid discrepancies.

• Monitor the effectiveness of rewards programs and recommend enhancements.

Recruitment & Selection

• Facilitate / Participate in Career Fair.

• Coordinate Walk in Interview with Training Institute.

• Conduct interview with Line Managers for preschool educators.

Learning & Development

• Work closely with Line Managers on training needs for key employees.

• Coordinate yearly training internally to develop soft skills for preschool teachers

and create bonding moments where possible.

Others
• Participate in internal survey, coordinate, and generate data for management reporting, identify the key issues and highlight to the Management.
• Follow-up actions to be accompanied where possible.
• Ad-hoc assignment.
Accounts Function
• Supervise and oversee the accounts of 6 branches.
• Responsible for preparation and submission of quarterly GST.
• Liaise with internal and external Auditors and tax agents on accounts.
• Liaise with bankers for other banking facilities.
• Review and monitor receivables management and collections.
• Responsible for preparing and reporting monthly Financials to Management.
• Preparation of yearly and mid-term review budgets and forecasts.
• Work closely with Line Managers to boost up the sales figures.
• Prepare monthly audit schedules and bank reconciliation.
• Monitors Accounts Receivables and Accounts Payables.
• Monitor stock movement.
• Raise RFQ for all requisition and ensure that all purchases guidelines are adhere to.
Supervisory Role
2 Accounts & Admin Assistant were under my supervision
Reason for Leaving: To take a break after 7.5 years in early childhood industry and also to assist my husband in his dim sum business
15 June 2000 to 30 June 2010
Accounts & Admin Executive, Weiton Food Industries
• Handle payroll computation, CPF Submission
• Prepares invoices and ensure daily collection are tally
• Issuance of cheque payment to Suppliers and Government department
• Involves in providing data for statistical purposes (eg EDB)
• Application and renewal of work passes
• Monthly submission of CPF and yearly submission for IRAS
• Liaise with Insurer for medical and general business insurance renewal
• Liaise with AVA on food hygiene related maters