Provide remote high-volume calendaring, travel, and expense support – 6:1 clients

• Provide Admin services during designated support hours

• Manage complex calendars for multiple clients in multiple locations

• Schedule internal and external meetings for multiple clients

• Schedule and manage recurring and ad-hoc meetings and room bookings across campuses

• Learn and utilize internal and external tools to provide calendar support

• Establish ongoing relationship and communications with clients to learn business priorities and apply

to support

• Partner with clients and other Administrative Assistants for meeting coordination

• Provide proactive time management recommendations to clients

• Coordinate domestic and international travel arrangements via Concur

• Prepare and submit corporate card expense reports

• Maintain program scope of support within agreed-upon service level agreements

• Educate and inform clients on program goals, scope and service level agreements

• Draft and send communications to clients about transitions or changes in support

• Provide coverage support for Admin Specialist colleagues and Collaborate with global Admin

Specialist colleagues on best practices and knowledge sharing

A 360 event management role, leading event logistics across any chosen education programs

delivered within your selected market

• Working with in-market event agencies to source venues, catering, AV, and any other resources

needed for the event

• Building out invites, sharing enrolment links and managing RSVP numbers

• Placing material orders, working with Facebook’s Trade Operations team and local customs to ensure

all material is delivered on time for events

• Working with APAC Business Education Partners to execute events, from set-up to on-the-ground

support, to data analysis of survey and attendance

• Setting up Certification Events, including testing software & Internet bandwidth, setting up laptops

and proctoring

• Presenting the introduction to our Certification Events, taking attendees through a step by step

presentation to get them set-up for the Certification

• Establishing solid relationships with all cross functional partners (internal and external to FB) to

ensure a seamless execution of your events, including Procurement, Marketing, Education Partners ,

Client & Agency Partners, Sales Team etc

• Maintain APAC training calendar, adding and updating training dates to ensure accuracy of event

dates/programs within your market

• Maintaining and updating the Business Education program tracking document with your market’s

event data

• Prepare printing materials for training events, working alongside the Program Manager to ensure the

printed materials are localized for the correct market, the most update versions & translations are

being used and global folder is always updated

• PO and invoice management

• Managing our online helpdesk, responding to user queries relating to Blueprint platform

• Producing and updating marketing collateral / Visuals to support EMEA events or team wrap-ups

• Minimum of 40-50% travel to support APAC Business Education Events (Likely, locations: Australia,Southeast Asia, India, Greater China, and North Asia.)

To support a variety of recruitment activities so that the organization’s recruitment process is

efficient, effective and equitable.

• To supporting permanent hiring onboarding & full spectrum of college intern / contract staff hiring

process, via workday.

• To work under the supervision of Recruitment Specialist and will supports the end to end recruiting

and relocation/assignment authorization process in the administration of hire, rehire, and/or transfer

of internal/external applicants processed through post and no-post activity.

• Ensure accurate completion of Boeing application, schedule interview across multiple time zones.

Participate in career fairs.

• Examines and ensures offer compliance and prepares offer/benefit package.

• Coordinates candidate contingency processing and pre/post hire paperwork.

• This position will also partner with HR Team to provide recruitment support for the Asia Pacific

region.

• Extend offer packages to candidates through the Recruitment system

• Any other statement of work as allocated by the Hiring Manager

Act as the point of contact between the executives and internal/external client

• To assist with Hotel, Transport and Flight arrangements, reservation for traders in Singapore and

other countries

• Office admin support for business meetings, which includes preparation of meeting material, room

booking, restaurant reservation

• Coordinate with HR BP team to prepare all onboarding items for all new joiners, as well as updating of

telephone list

• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

• Process payment from vendors, verify invoices and submissions to account team

• Undertake the tasks of receiving calls, take messages and routing correspondence

• Maintain diary, arrange meetings and appointments and provide reminders

• Monitor office supplies, and research advantageous deals or suppliers

• Support and manage all immigration (entry visa, visa application, and work pass application, renewaland update or cancellation of EP, DP and LOI) for traders

• To manage rental of routers for business purpose

• Manage phone calls and emails, respond promptly to managers queries

• Create and update management work plan under a shared folder

• Develop and carry out an efficient documentation and filing system.

• To cover receptionist duties, provide first rate service and support at the front office

• Handle incoming, outgoing, local and international mails and courier consignments

• Assist in conference call booking and arrangement when required

• Coordinate with travel provider and travel expenses as necessary

• Coordinate internal resources and third parties/vendors for the flawless execution of projects

• Ensure that all projects are delivered on-time, within scope and within budget

• Ensure resource availability and allocation

• Develop a detailed project plan to monitor and track progress

• Manage changes to the project scope, project schedule and project costs using appropriate

verification techniques

• Report and escalate to management as needed

• Establish and maintain relationships with third parties/vendors

• Create and maintain comprehensive project documentation

• Attend conferences and training as required to maintain proficiency

• All other ad-hoc duties and administrative tasks as assigned

(FinTech & Innovation Group) (Contract)

• Handle the logistics and provide general support for external guests and visitors

• Work with executive admin team for reporting and budgeting. Assist in preparation of regularly

scheduled reports budget using SAP

• Communicating with upper management to develop strategic program and project goals

• Monitoring program and project performance of both internal and external service providers

• Monitor all projects and ensure achievement of all revenue objectives and develop and maintain

professional relationships with all clients and achieve all business objectives and determine an

effective strategy

• Analyse all competitor strategies and coordinate with clients for all account plans and monitor all

present and future trends for all client businesses and perform crisis management

• Maintain professional relationships with clients and evaluate and approve all proposals and invoices

for clients and monitor all participation projects to ensure adherence to all methods and standards.

• Schedule appointments and update events calendar (i.e. Travel Schedule and Travel itinerary)

• Create and update management work plan under a shared folder

• Arrange flight and hotel reservations for the Executive Director

• Manage presentation slides and material for Director meetings and appointments

• Screen and answer phone calls on behalf of Directors

• Collate and file expenses, claims, sales orders, travel expenses and requests for the department and

Director and provide supporting documents to Finance for verification

• Handle all requests and queries in an appropriate and timely manner

• Devise and maintain office filing system. Coordinate with building management office for repair and

maintenance to ensure office cleanliness

• Order and maintain an inventory of office supplies and arrange festive greeting cards for company.

• Broadcast admin-related announcements

• Process payments to vendors and verify invoices/submissions to ensure compliance with regulations

and internal policies using SAP

• Cost allocation to ensure charging to correct cost centres and expense codes

• Maintain efficient account team for all development projects and participate in all protection

processes and evaluate all project documents and ensure compliance to all contract requirements.

• Coordinate with clients, owners and subcontractors to ensure optimal level of client satisfaction and

administer everyday operation for projects

• Handle all sensitive information in a confidential manner

• Participated in the Singapore FinTech Festival held yearly

• All other ad-hoc duties and administrative tasks as assigned

Management of HR Preferred Supplier List (PSL) ensuring it stays relevant and up-to date

• Assist in recruitment process by screening through resumes, sourcing job boards, conducting phone

interviews, manage the renewal of Employment Pass, and making recommendations to hiring

managers for suitable candidates, internal salary benchmarking

• In charge of all onboarding/off boarding processes, such as creation/deletion/modification/update of

staff profiles

• Provide technical and internal application support to the team, in charge of filing HR data into the

system

• Help to manage company leave records by compiling and updating all employee leave records (P-File)

• Maintain and monitor Travel itinerary, expenses and claims via SAP Concur

• Compile and analyse monthly headcount for the region. Update Organizational chart monthly

• Assist in on-going review and implementation of HR policies and SOPs

• Assist in general HR Operational support, preparing in reports, letters and documents as and when

required

• Conduct orientation for new hires and provide HR-related assistance to company employees

• Other ad hoc duties and administrative tasks as assigned

HR Executive (FTE)

• The role of a secretary to the director as well as handled all HR-related matters in the company

• In charge of recruitment, staffing, workforce development programs, and onboarding/off-boarding

processes

• Managed administrative activities involving procurement of supplies and equipment (issuance of PO),

housekeeping, implementing safety and security measures, and conduction employee induction

• Prepared monthly reports pertaining to finance, operations, budgeting and cost control, and assist

with audits

• Introduced vendor management, created a preferred vendor list for procurement purposes

• Liaised and coordinated with the all other departments with regards to HR processes and

documentation

• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures

• Documenting and following up on important actions and decisions from meetings

• Ensuring project deadlines are met. Determining project changes

• Ensure projects adhere to frameworks and all documentations is maintained appropriately for each

project

• Helped to select and review job applications, and interview and shortlist candidates

• Performed background checks and arranged for health screenings for shortlisted candidates

• Handled all employment pass matters such as processing, renewal, and cancellation

HR Executive (FTE)

• Provided operational and administrative support to the company and was secretary to the director

• Managed recruitment process such as liaising with recruitment agencies, arranging interviews and

preparing employment contract

• Handled on boarding and exit interviews. Processed renewal and cancellation applications for

employee work passes and handled government claims

• Responsible for overall administrative duties. Such travel and hotel arrangement for the director,

requisition of office supplies

• Worked with the company’s suppliers, vendors and contractors

• Kept a proactive diary management, which comprised of multiple meetings and events

• Provided support to the finance department, and assisted with invoicing, and other data entry

• Managed incoming mails, phone calls and was charged to greet all office visitors

• Kept track of all employee welfare records and managed other ad hoc duties as assigned

Main daily task was to test and troubleshoot pre-released products and write field reports on findings

• Took charge of several team projects and was tasked with planning and coordination

• Developed interpersonal skills by liaising with people in various departments