CrayoNano
Build a Global Sales Team of 4 Sales Managers located in Taiwan, Korea, US and
Norway.
Implemented a Global Channel Network, by signing WW Distribution Partners:
- Mouser Electronics WW
- Laser Components EMEA
- VES Electrical Solution India
Grow Sales Pipeline by more than 300%
Implemented a Global Partner Network of Module Makers, System Integrator,
Design Houses and Distributors to support OEM/ODM within the UV-C
Disinfection industry for Water, Curing, Surface and Air Systems.
Identified all Strategic Players within the UV-C Industry and developed and
implemented a Sales Strategy, which will enable to grow business within 5
years to 100+Mio. USD.
Head Of Customer Operations

CrayoNano
Aug 2021 - Jul 2022 (1 year)
Established a customer-centric organization taking care of all customer interactions and service
activities, by hiring and implementing a Team of 2 Customer Operations Representative at CrayoNano's
HQ.
Implemented CrayoNano's first ERP and CRM system with Oracle Netsuite Business Suite.
Responsible for defining and implementation of the Core Business processes, like Order to Cash, RMA,
etc.

Imagine being able to return your surplus of electronic components to the market in an uncomplicated
and maximally profitable way using just one platform, thereby making an important contribution to
protecting our environment.
GreenChips uses AI to take the excess inventory market of electronic components in its whole
complexity and make it globally transparent and profitable. Our web-platform is building connections
between sellers of OEM excess inventory and OEM buyers, analyses the world markets independently
to guarantee best prices and ideal product quality and traceability.
Our Partners …
… make up to 8-10 Times more turnover than through a classic sale to a broker.
… can choose between two simple commission models with minimal risk.
… leave the marketing of their surplus electronic components to us and free up time for their more
important tasks.

Let us get to know each other personally in a relaxed conversation and talk about our approach to the
excess inventory market and your challenges with marketing surplus electronic components.
Just send me a short message.

Real-Time data for farmer and veterinarian digitally captured, bundled and provided with one API for
existing Software Solutions. Clevabit won the TechMatch 2019 organized by Texas Instruments, Digi-
Key, Wuerth and Asteelflash as best Hardware Start-up.

SAS International Consulting (www.sasinternationalconsulting.ie), helps companies to implement new
Inside Sales, Hybrid Sales, Customer Service Teams, as well as Business Development Teams and
to find the right strategy and internal processes to enable future growth. We also provide consulting
service for start up companies to help them developing their Sales and Customer Support Strategies, to
prepare them for future growth.
Translation and Webproject:
Translated Norcomps website into German ( www.norcomp.de )
Workshop-Projects:
- EDAC Group: Business Development for France and Germany
- Blume Elektronik: Process definition and Analyses of Sales and Marketing structure.
SE Spezial Electronic - Project:
Consulted and supported the Project Manager at Spezial Electronic to define and implement new
processes within Salesforce CRM and Re-Organisation of Customer Service, Inside Sales and Field
Sales, including Playbook and Training Material.

Head of Global Opportunity Management Process, driving WW SMB Lead and
Opportunity Conversion, to create new demand and win new Business within
all Channels.
Started project January 2016 and implemented in collaboration with
Marketing and our Sales Operations Team, within 3 months an automated Lead
Follow up process for the company, by using tools like Fileboard, Salesforce
CRM, LinkedIn Sales Navigator, Life Engagement and best in class processes,
based on Harvard Business Research. By increasing our Lead Conversion rate to
20%, a pipeline of $500 Mio. Lifetime revenue has been generated since start
of the project.
Business owner for Ecommerce Site, using Hybris Platfom.

Promoted August 2010 to Head of Global Process for Maxim Direct and
relocated in October 2010 from Germany to Dublin, implemented one global
processe, to align our Hubs in Dublin, Taipei and Dallas to enable the Inside Sales/Business
Development Teams and the Customer Service Teams to follow same processes and procedures.
Director Customer Operations/Service EMEA (Marketing & Sales), managed
Customer Operations and Service EMEA Automotive Accounts, supporting in
total business of $350 Mio. direct and via 3PL. Achieved Preferred Supplier
Status at Continental and Bosch and implemented EDI and fully automated VMI
systems for all our Key Automotive accounts, which increased in time
delivery performance to 95%+ and customer forecast performance to 85%.
Managed Customer Service and Supply Issues at C Level and avoided any
production disruption at the OEM side ( Daimler, BMW, Volkswagen). Member
or the Executive Steering Committee for Automotive Supply Excellence
Lead EMEA Inside Sales Channel and Customer Service Team and managed
annual Sales Revenue of $100+ Mio., implemented WW KPI and Continuous
Improvement Program and Scorecard system which improved WW NPS from -5.345 to
+55.7%.
Member of the Governance Board, which evaluated and implemented our new
Hybris E-Commerce Platform, to provide our customer with an best in class
E-Commerce experience, Platform went live July 2016.

Overall all my Teams generated a revenue of more than $1 Billion for Maxim within that period.

Head of Maxim EMEA Inside Sales and Customer Service Organization,
supporting 30000 customers and an annual revenue of approx. $120 Mio. Managed a team of 33+
Inside Sales/Customer Service and Operational Associates in 4 offices in
UK, Germany, Switzerland and Italy. Growing our business 58% within 5 Years.

Sales

sales