电子商务经理(供应链经理)
岗位职责:
•在跨职能项目团队中代表供应链管理产品引入、工程变更和产品替代淘汰。
•与产品管理,采购,分销,物流和供需团队合作,确保项目的无缝执行。
•为不同的工位设定KPI,并帮助团队成员达成KPI。
•维护与海外亚太工厂,以及各供应商的关系。
•协商供应商报价、条款以符合公司目标。
•识别风险区域并提供预警,为管理层提供具体的解决方案。
•制定并执行符合公司目标和具体项目目标的项目计划。(时间线,成本,交货时间)
•管理海外工厂的工作流程和及时性,以满足项目需求。
•与全球公司各部门及客户进行有效沟通,确保信息交流清晰、简洁。
•生成有洞察力的报告,为销售、运营和财务部门提供有价值的信息。
•向客户提供数据库摘要和报告,确保数据易于访问和理解。
•主持与企业客户的会议,自信地提交报告并解决问题。
逆向物流:
•开发消费类电源产品的报废路线图,优化回收后的流程,最大限度地提高价值回收。
•研究退货产品并建立全球下游供应商体系。
•管理B2C和B2B电子商务渠道的退货后产品销售。
•领导团队开发和实施各种电子产品的综合退货计划。
•为一家全球消费电子制造商协调策划现场退货解决方案。
•对消费电子产品进行故障研究,改进标准操作程序。
运营:
•带领团队建立退货处理设施布局,起草标准操作流程,确保符合认证要求。
•管理仓库运营,确保合规和高效的日常运作。
•设计从收货到库存管理、再销售或报废的退货流程。
•监督各种逆向物流项目的日常运营,不断改进流程。
•协助财务经理和客户经理解决与逆向物流相关的问题。
报告:
•精通数据记录和处理技术。
•善于清理数据,处理缺失值和异常值,设计运营研究方案。
•具有分析消费电子产品元器件直至原材料层级的经验。
•成功收集消费电子产品不同领域的详细工艺数据。
•为准确的数据收集和分析设计数据收集方法。
Responsible:
• Represented the Supply Chain on cross-functional project teams to manage product introductions, engineering changes, and phase outs.
• Collaborated with Product Management, Sourcing, Distribution, Logistics, and Supply and Demand teams to ensure seamless project execution.
• Set up KPI for different work station and help team member to achieve its KPI
• Maintain relationship with oversea APAC factory, Vendors and Supplier
• Negotiate vendor quotation and term to align with company goal
• Identified areas of risk and provided advanced warning, offering specific solutions to management.
• Developed and executed project plans aligned with company objectives and specific project goals.(timeline, cost, delivery time)
• Managed the workflow and timeliness of oversea factory to meet project needs.
• Effectively communicated with global corporate departments and customers, ensuring clear and concise information exchange.
• Generate insightful reports, providing valuable information to Sales, Operations, and Finance departments.
• Presented database summaries and reports to customers, ensuring easy accessibility and comprehension of data.
• Conducted meetings with corporate clients, confidently presenting reports and addressing inquiries.
Reverse Logistics:
• Developed end-of-life roadmaps for consumer power supply products, optimizing post-return processes and maximizing value recovery.
• Researched return products and established downstream vendors globally.
• Managed post-return product sales in both B2C and B2B e-commerce channels.
• Led teams in developing and implementing comprehensive return programs for various electronics.
• Coordinated planning of onsite return solutions for a global consumer electronics manufacturer.
• Conducted breakdown studies of consumer electronics products, improving standard operating procedures.
Operations:
• Led a team in setting up a return process facility layout and drafting standard operating procedures, ensuring compliance with certifications.
• Managed warehouse operations, ensuring compliance and efficient day-to-day functioning.
• Designed return processes from receiving to inventory management and re-marketing or end-of-life.
• Oversaw daily operations of various reverse logistics programs, continuously improving processes.
• Supported finance and account managers in resolving issues related to reverse logistics.
Reporting:
• Proficient in data recording and manipulation techniques.
• Adept at cleaning data, handling missing values and outliers, and designing operational studies.
• Experienced in analyzing components of consumer electronic products down to the raw materials level.
• Successfully collected detailed processing data in different areas of consumer electronics.
• Designed data collection methods for accurate data collection and analysis.