Provides senior level HR advisory support to senior executives and business owners.

Served as a member of the executive team, oversaw HR functions that included: Employee Relations, DEI, Training, Talent Acquisition, Workforce Management. Conducted and administered fiscal operations, including accounting, planning budgets, authorizing expenditures, and coordinating financial reporting.
HR Leadership
· Collaborated with legal and immigration teams to effectively manage sponsored offshore talent, ensuring seamless relocation and integration.
· Maintained exceptional compliance with multi-state and federal regulations, ensuring zero violations or penalties.
· Spearheaded strategic planning efforts with senior leadership, aligning HR initiatives with broader company vision and goals.
· Oversaw HR project management initiatives and new office development, driving operational efficiency and maintaining high-quality standards.
Supervisory Responsibilities
· Managed employees, managing their performance, individual performance plans, progressive discipline, training, promotions/termination. Managed personnel management, and EEO regulations, practices, and procedures.
· Selected, trained, oriented, and assigned department staff. Developed standards of performance, evaluated performance, and conducted performance management planning. Initiates or makes recommendations for personnel actions.
Selected Key Highlights
· Crafted and executed talent productivity and retention strategies, resulting in a substantial 15% increase in profitability and a commendable 10% reduction in turnover.
· Strategically negotiated and implemented benefits plans and policies generating a significant 15% cost savings while enhancing employee satisfaction.

Provided expert coaching and mentorship to department heads, managers, and employees on all HR matters, cultivating a high-performance culture.
· Managed immigration cases for North America, ensuring compliance and smooth processes.
· Fostered robust business partnerships with all teams, functions, and delivery units, promoting collaboration, trust, and synergy.
Selected Key Highlights
· Designed and implemented cutting-edge employee engagement initiatives and policies, achieving an impressive 25% increase in employee satisfaction and a remarkable 20% improvement in performance.
· Revolutionized onboarding experience and orientation for new hires, resulting in a remarkable 30% reduction in ramp-up time and a notable 12% increase in retention.
· Developed and implemented effective conflict resolution strategies, effectively managing employee concerns and reducing grievances by an impressive 30%, thereby enhancing overall morale.

Carried out supervisory responsibilities by the organization’s policies and procedures. Developed and administered human resources activities that fostered mission accomplishment through fair, effective, and economical personnel use.
Human Resources Leadership
· Provided strategic HR business partnerships to one or more business groups as a member of the senior leadership team. Served as an integral, data-driven thought partner accelerating problem-solving and driving business outcomes through human capital strategies.
· Oversaw and directed the prioritization and delivery of HR solutions to the business, including people strategy, culture and belonging, organizational efficiency, workforce planning, and succession management.
Employee Relations
· Developed and executed key talent management initiatives, including performance management, competency development, rewards and recognition, and career planning, driving organizational success.
· Led and actively participated in business meets, client audits/meetings, and project start-up meetings, ensuring seamless collaboration and alignment.
· Organized impactful town halls, open houses, and group connect with associates in client and TCS locations, fostering a strong sense of belonging and engagement.
Selected Key Highlights
· Orchestrated and implemented comprehensive employee engagement and integration initiatives, resulting in a significant 30% increase in employee satisfaction and a commendable 35% improvement in loyalty.
· Oversaw separation process and attrition analysis, successfully reducing voluntary attrition by an impressive 10%

Established and implemented HR departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members. Analyzed new and proposed legislation and regulations to determine the impact on program operations.
· Devised an efficient, top-tier, full-cycle recruitment strategy that significantly expanded the talent pool and enhanced diversity within the organization.
· Successfully managed payroll, benefits administration, employee relations, and performance management to ensure streamlined operations and employee satisfaction.
· Proactively stayed abreast of evolving legislation and regulations pertaining to ACA, ERISA, FLSA, FMLA, OSHA, USERRA, and WARN Act, effectively ensuring compliance and mitigating legal risks.
· Designed and conducted employee surveys, exit interviews, and feedback sessions to gather valuable insights and drive continuous improvement initiatives.
Selected Key Highlights
· Spearheaded the development, implementation, and maintenance of a comprehensive HR function, including policies, procedures, and programs.
· Skillfully negotiated with carriers and brokers, resulting reduced benefit costs, the creation of wellness programs, increased employee participation, and lowered annual claims.

Oversaw a team of 14 student office employees, cultivating their skills and enhancing productivity and efficiency.
Human Resources
· Managed the Federal E-Verify process for new employees and audited current visa holders, ensuring compliance with immigration regulations.
· Developed office workflows and established work priorities to need time-sensitive objectives and maximize efficiency.
· Conducted training forums to facilitate smooth system implementations, policies, and procedures.
· Orchestrated successful recruiting efforts for campus-sponsored career fairs, attracting top talent and fostering diversity within the university community.
Leadership & Supervision
· Established and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members. Analyzed new and proposed legislation and regulations to determine the impact on program operations.
· Evaluated the performance of assigned employees while delivering positive and/or negative feedback and addressing any shortcomings.
· Delegated work and multi-tasked on various special projects, matching employees' abilities with assignments' amount and difficulty. Enforces project timelines and consistency to ensure unit requirements are met and achieved.
EEO
· Orchestrated complaint investigations based on discrimination factors such as race, religion, gender identity, disabilities, political affiliation, etc. Liaised with union representatives, attorneys, complainants, and respondents for EEO collateral assignments to secure and evaluate facts and evidence presented by all parties.
· Conducted interviews, site visits, and observed environments of alleged discriminatory acts.
Selected Key Highlights
· Led design sessions and testing of new ePAR (Electronic Payroll Action Request) forms, resulting in improved data accuracy and enhanced security measures.
· Revamped the employee onboarding process and designed a new employee orientation program that significantly improved employee integration and overall experience.
· Conducted weekly department meetings, performance management on an ongoing basis, and quarterly planning briefings within the center for learning and development for long-term growth and optimization.