Drive efforts to build work cultures centered on DEI, including planning and implementing
training programs on cultural awareness and sensitivity.
•Partnered with leaders on HR and business functions using consultative approach to
proactively identify and address issues and concerns.
•Serve as point of contact for HR matters and found solutions to employee conflicts and
compensation issues, reducing talent turnover rate by over 25%.
•Oversee all HR functions, lead response to any labor or compensation issues, drive
recruitment initiatives, and manage employee onboarding.
•Review and approve payroll transactions in electronic timekeeping system to support
deadlines, personnel rules and compensation policies procedures.

•Investigated, analyzed, and implemented appropriate recommendations regarding
complex employee relation issues.
•Developed new human resources strategies and policies that supported company being
100% compliant with HR guidelines.
•Maintained company compliance with local, state, and federal laws, in addition to
established organizational standards.
•Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
•Prepared and analyze reports pertaining to employee turnover, recruitment,
compensation, employee relations and unemployment.
•Implemented standardized programs and policies, driving smooth operations, employee
retention and engagement.
•Facilitated onboarding sessions and on-the-job training for new hires, bolstering emploee job position knowledge and skillset.

•Supported unionized facility with 5000+ team members and being liaison (First Point of
Contact) between corporate office, retail team, and ensuring adequate and efficient
follow up.
•Conducted fair, neutral, timely investigations and provided guidance related to conflict
resolution, disciplinary action and/or termination pertaining to severe violations of
company standards of conduct.
•Identified HR training needs and conducted training for employees and leadership while
recommending approaches to effect continual improvements in business objectives,
productivity and within company to reach business goals.
•Investigated and liaised with legal department to respond to complaints of harassment,
discrimination, employee grievances and other sensitive issues and prepared position
statements for EEOC.

•Maintained payroll and benefits for 500 employees in various locations and diminished
financial discrepancies through expert program management.
•Implemented performance reviews and motivational strategies • to elevate HR team results.
•Coordinated employee grievances and disputes in timely and professional manner by
finding constructive solutions.
• Maintained HR regulatory compliance with local, state and federal laws.
•Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
•Monitored and handled employee claims involving performance-based and harassment
incidents.

• Devised hiring and recruitment policies for 1000+ employee company
Maintained company compliance with local, state and federal laws, in addition to
established organizational standards.
•
Maintained payroll and benefits for employees in various locations and diminished
financial discrepancies through expert program management.
•
Recruited, hired and trained new employees, aimed at building high-functioning team
focused on stock management, visual merchandising and general store operations.
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Monitored and handled all employee claims involving performance-based and
harassment incidents.
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Motivated employees through special events, incentive programs, and constructive
feedback.

Oversaw legal compliance with federal, state and local laws and regulations in addition to •
•
compliance with company policies and procedures.
Evaluated different providers offering range of services, coverages and plan options to
pick optimal choice.
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Recommended, initiated and finalized HR actions regarding faculty and staff position
management, compensation, and employment postings, hiring proposals and new hire
onboarding.
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Advised decision-makers on complex and confidential matters ranging from performance
management to employee relations issues.
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Managed employee disputes by employing conflict resolution techniques. •
Reviewed business goals to recommend new HR approaches, policies and procedures for
continual improvements focused on meeting business objectives which enhanced
productivity 80%.

Handled on-boarding process for newly hired employees, which included distribution of all
paperwork.
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Prepared new hire letters, employee contracts and corporate policies. •
Updated HR database with new employee information and changes in benefits. •
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and
interview processes to identify qualified candidates.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding
and training for new employees.
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Answered employee inquiries regarding health benefits and 401k options 100% of work
force.
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