– Brand Ambassador and primary point of contact for all call center on an operational level
– Maintenance and expansion of customer relationships
– Development, implementation and reporting of regional initiatives for sales growth,
including budget planning and target agreements
– Product training to agents and sales staff
Special Salesforce GmbH Partner of Samsung Electronics GmbH July 2020 – Feb 2021
Brand Ambassador Samsung IT & Mobile Communication
– Responsible for brand visibility at Point of Sale (POS) with demo products and advertising material, daily reports and documentation of key activities
– Collection and analysis of market data, competitor activities and consumer feedbacks
– Product training to sales staff and promoters
– Preparing VIP visits from European and Korean HQ in key cities
Dialogfeld/Vertikom Sales GmbH Partner of Samsung Electronics GmbH Feb 2012 – June 2020
Merchandiser/Retail Specialist for Samsung Electronics GmbH Mobile Division
– Responsible for brand visibility at POS
– Bridge between sales and trade channel at POS
– Systematically seek and acquire competitor activities and monitoring of new trends
– Escorting VIP visits from European and Korean HQ
– Escorting management from German HQ during Retail Supporter Tour
Success stories
– Boost of product presentation and visibility at POS
– Preparation and attend shop audits with result Germany always ranking #1 in Europe
– Build-up the regional merchandising team
– Significant and sustainable increase of product presentation and visibility at POS
Sales promoter and product trainer for Samsung Electronics GmbH Mobile Division Feb 2008-Jan 2012
– Full time sales promotion at MediaSaturn stores in Frankfurt
– Gaining & retaining customers and providing service, complaint processing
– Product training for dealers, distributors and other customers at POS, trade fairs and
events Success stories
– Boost of Samsung in-house share up to 80% by creating best offers including contracts and motivating sales staff to support joint targets
– Top-selling sales promoter in 2010 and 2011
– Booking rate by Samsung of 90% for important and big events such as IFA, CeBIT,
Samsung roadshows, product training tours etc.
ego1 GmbH, Cologne
Project manager and assistant Oct ́05 - Jan ́07
– Conception and coordination of several below-the-line activities such as events, promotions and marketing activities
– Budget and staff responsibility
Sales consultant, promoter, rackjobber for various companies Since 2002
– Honda, Heineken, Captain Morgan, Philip Morris, NetCologne, Wrigley etc.