Maintained correct records and performed data entry for sales orders, exhibiting outstanding attention to
detail and administrative skills.
▪ Managed key client and distributor relationships through strategic negotiation, problem-solving, and
effective collaboration with internal teams.
▪ Utilized exceptional interpersonal abilities to interact with clients and coworkers, respond to inquiries,
provide timely updates on fund administration processes, and collect/analyze client feedback to identify
areas for improvement and ensure high client satisfaction.
▪ Effectively managed time and prioritized tasks to meet strict deadlines in a fast-paced work environment,
ensuring daily activities' smooth and efficient operation.
▪ Provided comprehensive pre-sales consultation and after-sales customer support, utilizing exceptional
communication skills via phone calls, emails, and online meetings. Proactively followed up on pending
sales to enhance conversion rates and maximize customer satisfaction.
▪ Actively participated in trade shows and industry events, effectively showcasing products, generating
valuable leads, and significantly expanding the company's market presence.
▪ Conducted thorough market research and competitor analysis to identify emerging trends and dynamically
adjust sales strategies, ensuring a competitive edge in the market.
▪ Prepared detailed sales reports that showcased key performance indicators and highlighted areas for
improvement. Presenting these findings to management, effectively contributing to strategic decision-
making processes and driving continuous growth.

Maintained correct records and performed data entry for sales orders to operate the online store,
exhibiting outstanding attention to detail and administrative skills.
▪ Organized inventory systematically, ensuring timely updates, accurate records, proper storage, and
attractive display of products.
▪ Collaborated closely with the service team, efficiently scheduling installation and service dates and
appointments. Followed up diligently to ensure project completion and customer satisfaction.
▪ Implemented SEO best practices to drive web traffic and enhance the online store's visibility.
Successfully increased the number of unique visitors engaging with the website.
▪ Developed and implemented highly effective sales strategies that consistently surpassed sales targets,
resulting in a remarkable 53% increase in 2022 sales revenue for the online store.
▪ Maintained effective communication channels with vendors in China and the U.S., actively engaging in
tasks such as price negotiation, sales performance review, and processing purchase requests.

Assisted the restaurant manager in overseeing daily operations, ensuring the smooth functioning of all
areas, including the kitchen, dining area, and customer service.
▪ Collaborated with the manager to develop and implement operational strategies, policies, and procedures
to enhance efficiency and customer satisfaction.
▪ Utilized strong organizational and analytical skills to monitor inventory levels, effectively tracking stock
quantities and anticipating supply needs to ensure seamless restaurant operations.
▪ Provided excellent customer service by addressing customer inquiries, concerns, and feedback and
promptly resolving issues to ensure a positive dining experience.
▪ Handle administrative tasks such as managing documentation, scheduling meetings, and maintaining
records.

Maintained stringent financial controls to ensure the security and accuracy of funds, consistently adhering
to established protocols and procedures.
▪ Acted as a dedicated liaison with stakeholders and various departments, promptly addressing and
fulfilling service requests to foster strong working relationships and optimize organizational efficiency.
▪ Reviewed, analyzed, and prepared strategic documents, including daily reports and accounts
reconciliation, to provide comprehensive insights and support informed decision-making processes.
▪ Demonstrated exceptional cross-selling skills by effectively addressing inquiries and promoting bank
products to meet customers' financial needs and goals.
▪ Exhibited a strong work ethic in a fast-paced environment, proactively taking the initiative, assuming
responsibility, and making valuable contributions to the team's collective efforts.
▪ Independently developed and conducted data analysis for internal use, showcasing self-reliance and
proficiency in leveraging information for informed decision-making processes.