SSC Implementation and alignment with 4 BU (incl. HR processes)
- Rightsizing project for 3 BU (Union and Non-Union employees)
- Ethics line implementation
- Responsible for: HSO (Health & Safety Operations), Talent (Acquisition, training, and development), Compensation and
Organizational Structure, and legal department.
- Sustainability leader aligned to local and global stakeholders (incl. Social Responsibility)
- Redesign and implementation of processes (acc. to ISO and TCCC requirements)

Redesign of recruitment and induction training for 4 BUs in Mexico
- Achieved best HR performance in Ramp up in 2018 (0 to 1,700 employees in Merida)
- HR Process ramp up Bulgaria 2019
- Payroll and Personnel administration Systems integration for 2 plants (Mexico and Bulgaria)
- Overtime analysis for cost efficiency strategies
- HR reporting system implementation selected as benchmark globally
- Individual Efficiency metrics for recruitment teams installed in Mexico and Eastern Europe
- Project transfer involving recruitment and training for 800 FTEs (Mexico, Ukraine, and Egypt)
- HR KPI’s, Recruitment and Training process alignment for in LATAM region (6 BUs with impact to 9,000 employees)
- Global Auditor for HR processes – audits in Paraguay, Mexico, Bulgaria, Tunisia, and Morocco
- HR contact from Corporate for business expansion, projects transfer and new projects
- Analysis and Assessment of new manufacturing plants initiatives in LATAM

HR KPI tracking and reporting system design, implementation, and management for SSC globally (Americas, Europe & Asia)
- Recruitment process for high value positions (USA, Mexico, Denmark, and UK)
- Responsible for negotiation with CoEs and SMEs to ensure SLAs for internal customers
- Productivity board redesign and training for HR SSC in Mexico
- Training driver for local HR Recruitment and Personnel Administration teams (incl. tracking and reporting methods)
- Training deployment on communication, time waste reduction and working methods for SSC

SLA’s design and implementation for stakeholders leading to Customer experience improvement
- Team objectives definition and training
- Communication & Customer Service training deployment

HR Intranet redesign and training deployment (20% traffic increase)
- Internal magazine design and implementation (15% readers increase)
- GPTW score increase through cultural and communication strategy and campaigns
- Costs reduction through 10 vendor agreements renegotiation
- Database restructuring
- Individual Development Plan automation (80% increase of individual responses and follow up)

e-learnings re-design and implementation
- Change Management Communication Campaign and Leadership training

Improved accountability system and process
- Annual tax returns and reports standardization
- Payroll process