• Managed end-to-end HR operations across Taiwan,
Thailand, Japan, and Korea, enhancing process
efficiency and accuracy in multi-country setups.
• Orchestrated key administrative tasks including data
entry, contract renewals, and letter preparation,
significantly improving workflow efficiency.
• Executed monthly payroll processing for over 200
employees in Taiwan, Japan, and Thailand, maintaining
meticulous accuracy and timeliness.
• Conducted regular operational activities such as report
generation and data quality checks, contributing
significantly to the department’s operational excellence
and compliance with audit requirements.
• Played a key role in process improvement initiatives,
leading automation and harmonization efforts that
resulted in a 30% increase in process efficiency.
• Ensured rigorous adherence to document retention,
reporting, and audit standards, consistently meeting
regulatory compliance across all operating countries.
• Led User Acceptance Testing (UAT) for the rollout of a new
payroll system: Lemonade, directing comprehensive
data verification and system testing to ensure seamless
implementation.
• Collaborate with the Employee Engagement Committee
to brainstorm, design, and implement effective
engagement strategies that align with organizational
goals and employee needs.
• Lead and assist in the planning, organization, and
execution of a variety of employee engagement events
and activities, from initial conception to completion.
Ensure each activity is impactful, inclusive, and aligned
with company values.
• Proactively identify and anticipate employee needs and
expectations regarding workplace culture and
engagement. Utilize surveys, feedback tools, and direct
communication to gather employee insights and assess
the effectiveness of current engagement initiatives.

Achievement :
• Successfully integrated and deployed new payroll and
Compensation & Benefits (C&B) systems in Taiwan and
Thailand, adapting quickly to new technologies and
demonstrating strong project leadership.
• Executed flawless monthly payroll processing for over 200
employees across three countries, achieving 100%
accuracy and timeliness, and enhancing employee
satisfaction related to financial transactions.
• Organized and led numerous employee engagement
events that enhanced company culture and inclusivity,
receiving positive feedback from 90% of participants.

Spearheaded the oversight and reporting of employee attendance, utilizing a system to ensure accuracy and timeliness in payroll processing.
Led User Acceptance Testing (UAT) for the rollout of a new attendance and leave system.
Acted as the primary guide for employees, resolving inquiries and enhancing user experience through proactive troubleshooting and tailored training sessions.
Addressed daily HR queries, providing expert advice and relevant information to both supervisors and employees to facilitate informed decision-making and compliance with company policies.
Coordinated and managed training programs, from initial needs assessment through to implementation and evaluation, contributing to ongoing professional development and competency enhancement across the company.
Liaising and dealing with HRDF agency, Training Provider and different Hotel for training location arrangement.
Managed all aspects of employee medical claims, ensuring timely and accurate processing while maintaining strict confidentiality and adherence to healthcare regulations.
Led the response to COVID-19 cases within the workplace, implementing health guidelines and coordinating communication between affected parties and health authorities to ensure a safe and compliant work environment.
Conducted regular 5S audits for assigned areas, collaborating with team members to promote and maintain workplace organization standards.
Achievement :
Spearheaded the oversight and enhancement of employee attendance reporting using FlexHR, achieving a 98% accuracy rate in payroll processing and significantly reducing discrepancies.
Led the company’s response to COVID-19, implementing critical health guidelines and coordinating effective communications between employees and health authorities, which maintained a safe work environment and zero incidents of regulatory non-compliance.

Support HR daily matters and working closely with HRBP on recruitment/staffing activities, employee relations, performance management, disciplinary issues etc.
Managed the end-to-end recruitment process, from initial engagement with hiring managers through job posting, candidate sourcing, screening, conducting initial phone interviews, and arranging final interviews, ensuring alignment with organizational staffing goals.
Administered comprehensive management of employee attendance records and leave balances, along with verifying and processing salary backpay, ensuring accuracy and compliance with company policies.
Maintained strict adherence to the Employment Act 1955 and industry regulations by regularly updating HR policies and practices to ensure full compliance. Collaborated closely with the Employee Relations Manager to enhance employee compliance initiatives.
Handled all aspects related to foreign workers, including work permit renewals, coordination of transportation and accommodation outsourcing, and managing repatriation processes.
Addressed daily HR-related queries, providing timely advice and information to supervisors and employees, thereby maintaining a supportive work environment and facilitating smooth operational flow.
Maintained and updated critical personnel movement records, including resignations, transfers, confirmations, and contract renewals, ensuring data integrity and up-to-date information within the HR system.
Guided interns effectively, ensuring they understood and completed tasks correctly, thereby fostering a learning environment and contributing to the professional development of entry-level talent.
Achievement :
Managed the full spectrum of the recruitment process, enhancing hiring efficiency and quality by aligning the recruitment cycle.
Effectively addressed daily HR-related queries, providing timely and accurate advice to both supervisors and employees, which improved organizational communication flows and supported a positive and responsive work environment.

Spearheaded the preparation of annual tax submissions, ensuring accuracy and compliance with local tax regulations.
 Liaising and dealing with government Agencies such as EPF and Perkeso.
Oversaw the entire payroll process (taking 2 plants around 300 employees), from computation to disbursement, maintaining precise financial control and ensuring timely salary payments to employees.
Managed meticulous data entry and validation for panel clinic and insurance billing, ensuring correct processing and payment authorization.
Conducted thorough checking and analysis of attendance reports, providing insights and recommendations to improve workforce management and operational efficiency.
Achievement :
Conducted in-depth analysis of attendance reports, identifying trends and inefficiencies that informed strategic recommendations. 
 Achieving 100% accuracy and timeliness in Payroll payment and the data maintenance in HR system