- Successfully managed multiple key accounts: Airtel, Aviat, Ceragon, and generated new business opportunities.
- Developed and delivered customized presentations to key accounts to promote new products.
- Developed and maintained relationships with key accounts and stakeholders.
Implemented customer service initiatives to ensure satisfaction of key accounts.
- Analyzed market trends to identify new opportunities for key account growth..
- Coordination with R&D team for new product design and providing response on RFP to customers.
- Obtaining Approval for Prose Products like Small cell, Active DAS, Base Station Antennnas with Indian Operators and Execute Trials/ Lab tests as per customer requirement for all
required Parameters.
- After Sales Service Support and Quality Improvement for supplied Products.

- New Samsung E Node sites Integration  in Delhi circle
- Support to Field Engineers in e Node B integration, Software upgradation, Alarm troubleshooting, and other scopes.
- Acting as a Customer interface SPOC for 2300,1800 and 850 MHZ band 4G sites deployment
- Integration of E node B from LSMR on 2300, 1800, and 850 MHZ bands and Clearing the ATP11B with customer Reliance
- Handling Throughput issues and troubleshooting
- Supporting the RF team to maintain KPI(Accessibility, Retainability, Integrity, and Mobility) as per Customer Requirements.
- Software and Firmware up-gradation of Samsung e Node B. De?ning the S1,X2 connections and troubleshooting
- Supporting issues related to Microwave and IP backhauls

- Successfully designed, implemented, and maintained a high-availability infrastructure for a global customer base.
- GSM,WCDMA,LTE sites Integration and Troubleshooting,2C implementation, Fault Recti?cation
- Support Field Engineers in eNodeB integration, troubleshooting, and other scopes.
- Node B(6000),RNC(3810,3820),EnodeB Software upgrade & LKF loading

- Managed the resolution of operational issues promptly and within budget.
- Integration of 2G & 3G sites and troubleshooting on the Node-B alarms.
 - Worked on Node-B (6601,6202 DUW,3418),Huawei  eNodeB (3900) and RNC- 3820, 3810.De?ning Iu-Cs and Iu-Ps interface for northbound integration
- Quality Check of new integrated sites and acceptance test with customer Airtel

Ericsson 2G & 3G RBS(3922,3967) Integration and commissioning & Acceptance Testing.

- Managed projects from design to deployment and post- deployment maintenance
-  Integration and Commissioning of Ericsson 2G BTS - 2111, 2954,2964

- Cisco routers (2900,3800 Series) con?guration and troubleshooting
- NIC LAN management of 100 computers VLAN creation for the NIC LAN

- Worked as BTS  site Survey Engineer for BSNL West Bengal and Airtel Jammu and Kashmir