Main responsibilities:
- Drive and own the relationship and communications with customers and vendor partners.
- Evaluate and review vendors’ performance regularly and independently.
- Identify areas for supply chain operations improvements·
- Lead the demand & supply planning process. Monitor PO status, on-time delivery, demand vs. supply, vendors’ capacity, and customers’ forecasts.
- Ensure customer satisfaction by proactively managing delivery schedule adjustments and
maintaining a continuous flow of supply to fulfill demand requirements.
- Escalate any constraints, bottlenecks, and issues before they become business-critical.
- Manage customers’ supply chain-related queries and requests; translate customer's forecasts into action throughout the supply chain.
- Analyze data to investigate problems, find root causes, and drive corrective action plans to
solve supply chain issues.
- Create, run, and ensure timely delivery of detailed analysis, and execution plans and generate reports/presentations.
- Responsible for collecting and controlling master data from tier 1 and tier 2 vendor partners
- Support ERP systems projects and handle other ad hoc tasks as they arise.
- Conduct independent reviews of demand, taking a proactive approach to swiftly address
issues and prevent dead stock or overstock situations.
- Engage in negotiations with suppliers to closely monitor delivery schedules and production lead times, ensuring optimal inventory management.
- Collaborate with shipping teams to arrange shipments, ensuring adherence to requested ship dates.
- Work closely with the accounting team to monitor pending payments, facilitating timely
settlement and maintaining financial accuracy.
- Ad-hoc support of SCM Team where required and projects as assigned by Management.

Main responsibilities:
- Take full charge of customers' orders, from product ordering to shipping. Collect customers' claims and feedback, and devise feasible solutions.
- Coordinate with multiple departments to ensure that the goods comply with customization requirements.
- Generate quality control reports and keep track of shipping documents to release shipments upon receipt of payment from customers.
- Introduce the company to prospective clients, fostering relationships that lead to the
generation of new orders.
- Arrange and conduct follow-up meetings and calls with customers to ensure seamless
communication and adherence to production schedules.
- Keep the shipping schedule of each shipment up-to-date in the internal system for reporting purposes.
- Proactively support and coordinate with other team members to complete urgent tasks when needed.

Main responsibilities:
- Follow and supervise orders from beginning to end, including overseeing all procedures and documents related to orders from US customers. This involves direct communication with customers to provide information about available and upcoming products.
- Follow up and negotiate to finalize orders, aiming for the best price and payment conditions.
- Create monthly reports to track current orders and promptly address any unexpected issues that may arise while minimizing costs and maximizing customer satisfaction
- Participate in weekly meetings with customers to stay informed about the current production schedule.
- Collaborate with customers to identify opportunities for improving lead times and resolving existing issues.
- Offer proactive solutions to enhance production efficiency and address challenges effectively.
-Contribute to maintaining a high level of customer satisfaction through active engagement and problem-solving.

Take charge of organizing the competition " Leadership 4.0" competition throughout Ho Chi
Minh City
- Plan and executive monthly events, as well as foster connections with students across Ho Chi Minh City.
- Take initiative in generating innovative activities to assist incoming FTU students and
collaborate with well-known public speakers to arrange workshops that provide guidance,
motivation, and orientation for newcomers.