Oversaw the daily operations of the store, manages the store’s employees, and drives and maximizes sales performance to consistently achieve the overall sales target.
· Managed the store’s employees, including hiring, offboarding, performance evaluation, scheduling, assigning duties and responsibilities, and setting key performance indicators (KPIs).
· Demonstrate sales leadership by playing an active role on the sales floor & managing clients personally as well as supporting/teaching staff on the same.
· Actively promoted the Razer brand to build customer advocacy and ensured pre and after-sales customer service standards were implemented and delivered.
· Planned the selling space to achieve optimum profitability and maintained sales records for inventory control.

Day to day Coach, trainer, and support for Guest and Contract Sourcers related to execution of role of retail and corporate recruiting. Recruited exceptional talent for Apple by sourcing and screening candidates, as well as interviewing and skill assessment based on the needs of the position.
· Recruited talent and led the team in achieving daily, weekly, and monthly recruiting goals.
· Provided support and supervision and coached, developed, and mentored team to drive talent metric successes.
· Supported market team with internal recruiting processes in addition to Indeed/LinkedIn.

Served as the primary manager for the highest-volume Bose retail store in the world and oversaw day-to-day operations, including sales, comparable sales growth, traffic, and payroll.
· Managed and recruited talent and led the team in achieving daily, weekly, and monthly sales goals to maximize performance, profitability, efficiency, and sales of the store.
· Provided support and supervision and coached, developed, and mentored sales team to drive sales.
· Actively promoted the Bose brand to build customer advocacy and ensured pre and after-sales customer service standards were implemented and delivered.
· Planned the selling space to achieve optimum profitability and maintained sales records for inventory control.

Shift Supervisor in Las Vegas, NV. Assisted the store manager in executing store operations during scheduled shifts.
· Delegated tasks to create and maintain the Starbucks customer experience.
· Balanced cash registers and made deposits, trained and onboarded new associates, and ensured food safety procedures were being followed.
· Anticipated customer and store needs by constantly evaluating environment and communicated information to the manager.

Computer Technician
Managed company operations and provided customer computer equipment maintenance and technical assistance.
· Determined and fulfilled business needs and developed local advertisement strategies.
· Performed on-site repair and preventive maintenance of personal computers and related peripherals.
· Evaluated technical issues and solved customer problems and concerns in an efficient and courteous manner.
· Developed custom solutions to best serve the customers’ needs, scheduled work and ordered parts, and estimated and invoiced for repairs.

Shift Supervisor in Portage, IN