District Manager of a 12-store market within Arizona, California & Nevada
· Monitored and directed Field Leadership performance, Sales Operations and Product Presentation which resulted in a 15% profit increase over the fiscal year goal
· Developed and introduced store level PC based Scheduling (Labor Tool), Inventory Processing (Freight in 48) and Holiday best practices within chain
· Received back-to-back Achieving Company Excellence (ACE) Manager awards & DM/GM of the Qtr recognition
· Successfully lead and executed multiple new concept openings and store closures within varied retail market locations
- Additional Career Highlights -
Store Manager
· Received District excellence awards for Standard Operating Procedure standards and sales execution
· Field Training Manager for Outlet Store Managers, providing new Store Mangers sales & operational training support
· Outlet task force contributor for Training development and Merchandise Strategy Planning
ROBINSON'S MAY-ARROWHEAD TOWNE CENTER/ Glendale, AZ
Department Sales Manager
· Merchandising accountability and Staff management within Men’s Designer, Young Men’s and Active Departments
· Coordinated and expanded Men’s/Young Men’s LEVI department to achieve 9% YoY sales growth
· Achieved 100% Customer Secret Shop Scores and 126% of New Credit Account fiscal goal
GAP INC. (OLD NAVY/BANANA REPUBLIC) / Las Vegas NV & Phoenix, AZ
Store Manager/Operations Manager
· Managed high volume store operation location with detailed execution of Corporate Marketing and Merchandising display initiatives
· Increased Comp sales, Conversion and UPT YoY as acting GM of the Best in West Old Navy store location
· District StaffWorks expert with field support of the seasonal hiring, training and scheduling of holiday pop-up locations