Technical and product support for dealers and customer technical staff (parts selection, operation principle explanation, repair methods, troubleshooting) by daily email and telephone conversations and regular meetings;
- Investigation of complicated technical cases, which requires manufacturer expertise and advise;
- Modifications and recall campaign execution control, related to components and machine improvement;
- Gathering field information and data for product improvement. Continuous communication with end users and dealers. Reporting to factory;
- Participation in machines assembly, commissioning, repair, inspection, productivity study;
- Warranty claims processing;
- Technical advisory to parts supply team: parts list preparation, custom clearance explanatory materials;
- Technical advisory to machine supply team: specification comparison, machine features explanation, application study.

Heavy Engineering
• Railway Engineering, Car Building Products (Assembly, Maintenance, Repair)
• Railway Engineering, Car Building
Service engineer/Troubleshooter
- Electric drive warranty service of double system electrical locomotives EP-20 (3kV DC and 25kV AC)
- Maintenance, preventive and corrective actions of high voltage traction equipment, both electrical and mechanical parts
- Analysing and iterpretation PLC data and reporting, uploading new software
- Troubleshooting failures in high- and low- voltage circuits in emergency and regular situations
- Customer consulting, comissioning, retrofits performing, inspection and adjusting of new incomig locomotives
- Working with technical documentation
- Supporting HV and LV certification test in European factories

industrial Equipment, Machine Tools and Components
• Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Manufacturing)
Design engineer of electrical heating systems
- Developing working drawings of industrial electrical heating systems for various oil and gas fields in Russia and CIS
- Perform technical analysis and calculations of electrical heating systems, with using of authorized software
- Managing the projects from receiving the customer requirements until passing the existing project to customer
- Technical and commertial proposal preparation
- Customer and service provider equipment consulting

• Engines (Assembly, Maintenance, Repair)
• Engines (Manufacturing)
Industrial Equipment, Machine Tools and Components
• Equipment and Machines for Metal Industry and Metal Processing (Assembly, Maintenance, Repair)
• Equipment and machine tools for light industry (installation, service, repair)
Service engineer
- Warranty and maintanance service of electrical motors and frequent converters (rated voltage up to 6kV) in oil pump station in Siberia
- Troubleshooting failures in high- and low- voltage circuits in emergency situations
- Customer consulting, comissioning, inspection and adjusting of new equipment
- Working with technical documentation
- Uploading PLC software, checking the functionality of PLC before equipment starts

• Shipbuilding
• Engines (Manufacturing)
Industrial Equipment, Machine Tools and Components
• Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Manufacturing)
Design engineer
- Developing main view drawings of high volatage (rated voltage up to 3-8 kV) motors and generators with permament magnet rotors, HV circuit breakers, frames and electrical cubicles
- 3D modelling various internal systems and components of synchronous and induction motors, generators and HV circuit breakers
- Preparing the contract design of electrical drive, developing of motor general construction, rotors construction developing, cooling system, bearrings selection, performing simple strength predictions
- Preparing and developing preliminary project of submarine asipod