Responsible for ensuring all internal and external customer requirements are accurately identified and controls are in place to assure compliance. Lead internal layered process audits. Manage and support the corrective action, root cause analysis processes including continuous improvement projects.

Extensive support and interaction with the APQP process and supplier quality management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work closely with Engineering, Production, and Purchasing to provide guidance and assure that full consideration for both internal and external customer Quality requirements has been given relative to design, manufacturing processes, purchased items and vendor selection

Responsible for inspection process of inbound and outbound product

Coordinate/conduct supplier Quality audits in close cooperation with Purchasing

Support and coordinate activities with regards to supporting the company’s Quality systems and standards (ISO 9001, IATF 16949, ISO 14001)

Support and coordinate audits from customers, processes, products, policies, procedures, or programs. Ensure conformance to requirements and timely corrective action.

Support and enforce the problem-solving process for system deficiencies, defective material, customer complaints and follow up to verify implementation of corrective action.

Coordinate the execution of successful PPAP submissions customers and suppliers

Access customer specific web portals for scorecard reviews, data collection, PPAP submissions, rejection notifications etc. or reporting as required

Visits to customer locations and or suppliers as required

Coordination and resolution of Customer returns for non-conforming product, as required will work with analysis team, engineering and supply chain to drive RCA and CAPA activities

Coordination of containment, sort, and or rework activities both internal & external that minimize costs and assure effectiveness, MRB activities

Assure customer and supplier issues and communications are timely and resolved expediently with robust corrective and preventive actions

Maintaining and publishing specified customer and plant metrics

Responsible for the creation, revision and control of the following: Work instructions, PFMEA’s, Control Plans, Gauge Instructions, Inspection Instruction Standard Sheets, Visual Aids. Assure the execution of training on the above items as needed

Affirmative Action/EEO statement