Develop and identify new business opportunities in the market.

- Introduce Buller's equipment and technology concepts to existing and potential

customers.

- Implement the company's strategy to achieve sales goals.

- Coordinating existing projects with other departments, such as commercial

terms, project design and technical services.

- Participate in technical and financial sales project negotiations until Contract

and financial settlement.

- Provide management with proper monthly sales forecasts.

- Propose targets and develop sales strategies for an optimal impact.

- Expansion of new customer acquisition.

- Monitor markets and report respective intelligence.

- Review the sales activities with cost-effectiveness focus.

- Ensure the sales instruments are properly maintained with clean data quality

(Bühler CRM).

- Ensure a proper sales market coverage, considering set-up of effective

succession.

- Participate in weekly and monthly sales focused sessions of the Market

Segments.

- Close collaboration with local Customer Service organizations for customer

support, spare parts business and SLA.

• Aqua Feed Sales Manager

Set the annual commercial policy including annual and monthly budgets,

quantities, payment terms and credit limits for each distributor and customer.

- Work with supply chain department on production and warehouse planning.

- Collaborate with marketing department in designing the bags, feed formulas.

- Ensure better profitability with shorter DSO with finance department on

monthly basis.

- Follow up collection with legal department on bad debts.

- Select, verify and sign agreements with new customers.

- Maintaining good relationship with existing distributors to increase our share.

- Open new markets in North delta.

- Collaborate with aquaculture stakeholders in Egypt to develop the aqua feed

market.

- Export aqua feed to African markets.

Set team objectives and monitor their progress.

- Communicate and work with other members of the company to achieve the

objectives.

- Select and recruit sufficient, suitable staff to meet objectives.

- Train team members to meet objectives, health and safety, technical and quality

procedures.

- Accompany and assess staff in the field periodically to ensure objectives are

met and to identify training needs.

- Observe the company rules for grievance and disciplinary matters.

- Hold regular meetings to brief your service team and promote teamwork.

- Ensure sufficient suitable vehicles, equipment and materials are provided.

- Deal effectively and speedily with customer complaints and account issues.

- Actively assist the sales team, giving technical support and encouraging

technicians to identify and submit leads.

- Operate systems to control costs in particular the control of overtime, materials,

hire transport and mobile phone costs.

- Work in partnership with Regional administration to achieve objectives and to

promote a healthy team spirit.

Builds contacts with customers, identifies and influences decision makers /

opinion leaders.

- Coordinates sales and service activities with cross divisional peers and internal

functions (e.g. Marketing Services, Customer Service).

- Co-ordinates co-operation with distributors.

- Continuously contributes to improvement of processes in territory.

- Establishes new ways of doing business and increase sales.

- Finds unique and repeatable ways of solving problems.

- Maintains an active prospect funnel and drives new business development that

meets the growth goals.

- Implements an annual Sales and Service Plan based on a Retain, Grow & Gain

Strategy to ensure net sales growth targets by delivering Ecolab’s service

excellence programs.

- Promotes the product portfolio with a focus on contribution margins.

- Ensures consultative sales supported by services and customer training.

- Reports results of customer contacts and planned activities to supervisor on

regular basis.

Diversey

Jun 2012 – Mar 2013

- Drive new sales from existing customers.

- Gain new customers in line with regional strategy and sector growth plans.

- Provide preventative maintenance, emergency service and install support as

needed within territory.

- Implement the sales funnel.

- Manage territory expense budget.

- Execute support plan for global and national accounts within sales territory as

needed.

- Deliver financial performance for sales territory.

- Develop margin improvement plans for territory.

- Provide input to innovation development funnel.

- Provide forecast input to sector head for assigned accounts.

- Engage and train key customer teams within territory.

- Launch new products and promotions to assigned end user account,

- End user sales calls with sector teams Other duties as assigned.

• Technical Sales Representative

Diversey

Mar 2009 – May 2012

- Scheduling and planning service portfolio for all Egypt hospitality customers as

per their classification.

- Standardizing the services provided to align customer operational standard.

- Preparing and delivering the needed tools for Cairo team.

- Budget build up including sales funnel, X-R selling and new customers

acquisition.

- Delivering the required training activities according to the annual plan/needs.

- Follow & monitor sales team plans, objectives and targets regularly basis and

sharing the achievements.

- Ensure that our reports / Demos / surveys / tools / activities are being delivered

to the right person through the right way.

- Conducted business review report with high level management to recap our

service portfolio to ensure growing & developing our business

partnership/adding value quarterly basis.

- Managing the approaching & Implementation of new innovations.

- Increase the gap with competitors by cost saving programs, tailor-made

solutions, quality programs and equipment to be invested on site.

- Organize on site advanced seminars with accounts to have strong focus on the

customers and improve the PR with them.

- Coordinate & Facilitate the customers’ dues collection.

- Assure the quality & consistency for Diversey products and solutions.

- Meeting with the high level management to ensure delivering the best service

level meanwhile achieving the highest level of customer satisfaction.

- Clarifying the business scope & adding value between both parties.

- Strengthen our brand & enhance customer loyalty and advocacy.

- Trainer & responsible for delivery of DWOS & TTT (Diversey Way Of Selling &Train The Trainer program) to our new comers employees.

- Responsible for hospitality training delivery for all employees & training

coordinator for the new comers training plans.

• Assistant Manager Corporate Sales

Launching the new Miza card to private and public sectors employees.

- Manage the credit processing cycle with the existing outlets from document

collection until the credit limit release.

- Approach new outlets to participate in Miza card and train their staff on the

process and required documents and verification steps.

- Offer the Miza card directly to the customers through HR as an additional way

of selling and Promoting Miza card.

- Established the first Tamima outlet for home appliances and white goods.

- Follow up collection and work with NBE to collect all delayed payments.

Introduce the new online booking system to the market.

- Train travel consultant on using the online booking for their customers

requests.

- Ensure proper knowledge of the booking terms and conditions.

- Sign credit agreements and provide access for direct reservations.

- Maintain good relationship with customers and travel consultant.