Designations :

(1) Nissan – Snr Manager: Corporate & Direct Sales (Aug’21 – Current)

(2) Nissan – National Corporate Sales Manager (Dec’16 – 31 Jul’21)

(3) Nissan – Manager: Retail Strategy (Apr’15 – Nov’16)

(4) Infiniti – Manager: Corporate Sales (Jun’14 – Mar’1

Senior Manager: Corporate & Direct Sales

▪ Manage Key Account Managers & Sales Coordinator.

▪ Develop, Execute and Manage a Sales Strategy that will result in improved positioning of Nissan in the Corporate & Direct sales channels.

▪ Create and build professional relationships with customers.

▪ Develop and implement strategies how to expand the customer base.

▪ Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.

▪ Acquiring a thorough understanding of key customer needs and requirements.

▪ Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.

▪ Maintain contact with customers to ensure high levels of customer satisfaction. ▪ Maintain good relationships with the Dealer Network.

▪ Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

▪ Sector data analysis to develop and implement strategies on how to expand the customer base.

▪ Preparation of proposals and presentations.

▪ Monthly forecasting, volume planning and vehicle pipeline management.

▪ Coordinate cross-functional teams (internal & external) to ensure successful project implementation.

▪ Managing customer events.

▪ Management of RT57 Tender Process flow.

▪ Ensuring on time submission of tenders according to tender requirements.

▪ Tracking weekly sales activity.

▪ Database management (Salesforce).

▪ Provide support to the Dealer Network on price requests and customer visits.

▪ Control expenses to meet budget guidelines.

▪ Compile monthly sales reports.

▪ Target setting (by model and business sector).

Manager: Retail Strategy

▪ Develop short- and long-term Retail Strategies.

▪ Planning in conjunction with Regional Teams to improve retail sales within Dealer market.

▪ Develop and manage relevant sales action plans to achieve NSA Sales objectives & targets.

▪ Data analysis.

▪ Dealer Quarterly Campaign development and management.

▪ Determine competitor activity in the market.

▪ Review, cross-functional discussions, development, financial calculations and briefing sessions with Senior & Executive management.

▪ Process management from research and sales analysis to Model Range and End Item planning level.

▪ Determine Marketing Initiatives.

▪ Budget management and saving.

▪ Resource Management.

▪ Manage reporting line, identify development areas with timelines.

▪ Performance management where required via HR.

▪ Dealer Roadshow Planning & Management

▪ Monthly reporting (local & overseas).

▪ Compile presentations for Executive review and Roadshow sessions.

▪ Represent Sales in various cross functional projects.

Infiniti SA – Corporate Sales Manager

▪ Establish plans and strategies to expand the customer base.

▪ Create and build professional relationships with customers, e.g. Business Associations, Embassies, Business chambers, Corporates, Rental & Leasing entities.

▪ Negotiate requirements, expectations and costs around partnership agreements, i.e. Black Management Forum.

▪ Establish brand awareness opportunities to build the Infiniti brand.

▪ Market intelligence analysis.

▪ Volume planning as per end item requirements.

▪ Submission of Government tender (RT 57).

▪ Compile presentations and proposals.

▪ Work collaboratively with the Nissan SA fleet team to leverage on current business relationships to further unfold any Infiniti brand building opportunities.

▪ Plan, coordinate and execute customer events.

Designations :

(1) Brand Sales Manager: Corporate & Fleet (Jul’13 – Mar’14)

(2) Group Learning & Development Manager (Apr’12 – Jun’13)

Reason for leaving : Position redundant

Brand Sales Manager

▪ Create and build professional relationships with customers.

▪ Establish plans and strategies to expand the customer base.

▪ Compile presentations and proposals for Corporate customer visits.

▪ Negotiate pricing for Corporate customers.

▪ Work collaboratively with all Sales Managers from the 5 different branches in order to maximize service

delivery to Corporate customers.

▪ Follow up with customers that they are satisfied with service received once customers are “handed over”

to a specific Sales Executive.

▪ Weekly meeting with the Fleet team to discuss action plans and customer events.

▪ Arranging customer events e.g. Ride and Drives, Golf Days, Corporate displays, new model launches.

Group Learning & Development Manager (April 2012 – June 2013)

▪ Responsible for the management of all Sales & After Sales training and development for the Group (Mercedes-Benz and Chrysler/Jeep/Dodge – Passenger & Commercial vehicles Nationally)

▪ Conduct needs analysis within the Group (at all Dealerships)

▪ Formulate the Group Learning & Development plan, based on the learning needs analysis, company strategy, and framework critique.

▪ Capability building within the learning and development officers, and general HR team.

▪ Collaborative relationship building with both internal and external stakeholders, including MBSA Dealer

Network Training division, Suppliers and MERSETA.

▪ Compile monthly training reports, compile training calendars/plans for all employees and book all staff on

training according to the training calendars/plans.

Designation :

(1) Manager: Dealer Training & Development (Oct’07 – May’09)

(2) Snr Acc Manager: Corporate Fleet Sales (May’09 – May’11)

(3) Manager: Corporate Fleet Sales (Jun’11 – Mar’12)

Reason for leaving : Career advancement/Promotion. Opportunity to gain experience within the Automotive Retail environment

Manager: Corporate Fleet Sales

▪ Development and management of all sales activities in assigned markets.

▪ Establish plans and strategies to expand the customer base.

▪ Maintain contact with all customers in the market area to ensure high levels of customer satisfaction.

▪ Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval.

▪ Development of the Account Managers.

▪ Conduct regular coaching and counseling sessions with Account Managers to build motivation and selling skills.

▪ Provide timely feedback to senior management regarding performance.

▪ Maintain accurate records of all pricing, sales, and activity reports submitted by Account Managers.

▪ Assist Account Managers in preparation of proposals and presentations.

▪ Control expenses to meet budget guidelines.

▪ Compile monthly sales reports.

Senior Account Manager: Corporate Fleet Sales

▪ Create and build professional relationships with customers and Dealers.

▪ Arrange demo vehicles for displays and events.

▪ Customer events e.g. breakfasts, lunches, theatre evenings, vehicle launches, ride & drives, track days.

▪ Compile important market intelligence relating to competitors, clients, legislation, etc., that will benefit the customer.

▪ Liaise with the various product managers in order to obtain relevant product information for customers.

▪ Prepare proposals and presentations for customers.

▪ Pipeline management.

▪ Forecasting.

▪ Supply quotations and pricing to customers.

▪ Activity reporting.

Manager: Dealer Training

▪ Management and Development of Staff

▪ Management and facilitation of training (Skills & Product)

▪ Develop and implement the first Sales Product Certification Programme at Nissan

▪ Design product guides for new products.

▪ Manage training coordination for NSA training at major training centres nationally.

▪ Manage training administration on the Learner Management System (LMS).

▪ Align training initiatives with organizational needs (Sales Regional Office and Marketing Department).

▪ Manage the provision of training to Africa dealers on request as per global agreement.

▪ Vetting of all suppliers and trainers.

▪ Liaison with Japan (NML).

▪ Manage Export Training (ARO) and budgets.

▪ Manage the Leadership Development in conjunction with the University of Stellenbosch.

▪ Submit the Training Standards for the Edge Programme (Dealer Incentive Programme).

▪ Assist in Edge marking on a quarterly basis.

▪ Budget Management.

Designation :

(1) Manager: Training & Development (Oct’04 – Sep’07)

(2) Assistant Manager: Training & Development (Sep’02 – Sep’04)

(3) Graduate Trainee (Mar’02 – Aug’02)

Reason for leaving : Opportunity to gain experience in Dealer Training within the Dealer Network

at Nissan SA. At Toyota my experience was limited to internal employee

training only.

Responsibilities

▪ Human Resource Development for Marketing & Sales Division.

▪ Manage and Coordinate

▪ Graduate Trainee Programme.

▪ Multiskilling Programme and infrastructure at Shop Floor level.

▪ Leadership Development Programme in conjunction with the University of Natal.

▪ Skills matrix developments for departments (for succession planning).

▪ Job Profiling.

▪ Training needs analysis.

▪ Compile the annual Training Directory.

▪ Interview and vet preferred training suppliers and negotiate annual training rates.

▪ Facilitation and Management of Training.

▪ Prepare monthly training reports for meetings.

▪ Budget management.

▪ Manage and administer the annual Employee Opinion Survey (Johannesburg and Durban).

Recruitment Consultant

Recruitment Consultant