-Regional HRBP for manufacturing plant. +200 employees.
-Strategic workforce planning and HR processes & procedures standardization on a global scale.
-Leader responsible for areas such as: Organizational Development, R&S, C&B, Labor, Payroll, Training.

ACHIEVEMENTS:
-Redefining a long term sustainable compensation & benefits structure.
-Creation and implementation of a yearly performance evaluation plan for all employees.
-Creation of leadership training program for middle management positions.
-Outsourcing of general services such as: employee transportation, diner, cleaning services.
-These changes/implementations represent +20 million pesos in yearly savings for the Company.

-HRBP for Member Services call center operations for North America region: E.U., Canada, Jamaica and Puerto Rico. Center and South America: Peru, Ecuador, Colombia, Uruguay and Argentina.
-HR Coordination of COEs (Center of Excelence) in GBS (Global Business Services), departments which provide service directly to Corporate Office: Creative Services, Pricing, Member Education, Customer Experience, Health & Nutrition.
-Labor, Service to over 1,000 employees, direct coordination of external recruiting agencies. R&S.
-Creation and follow up to different HR metrics
-Induction, training.
-Organizational Development and improvement projects.

ACHIEVEMENTS:
-Successful implementation of GBS in Guadalajara office.
-Yearly average increase of 17% of quality of service in call center operations measured by “wow” calls.
-Implementing evaluation tool for middle management positions.

Personnel Coordinator
-Labor, Coordination of general services for over 500 employees:Dinning room, transportation, uniforms, credentials. R&S: administrative and operative positions.

ACHIEVEMENTS:
-HR & Administration work schedule restructure to improve quality of service provided to internal clients.
-Implemented scholarship program for operative positions based on performance evaluations.
-Redesign of employee transportation routes to improve quality of service.

-Contracts, payroll, R&S, Organizational Development, Training (creation and implementation) Labor, Creation, implementation and follow up on improvement projects for the Company, policies and procedures legal Procedures before governmental entities, general support and assistance to Japanese staff. Human Resources pioneer in the opening of the new Honda plant in Celaya, Gto.

ACHIEVEMENTS:
-Build the HR Department from 0 in new location. +100 positions recruited for Honda Logistics Division.
-Creation of general policies and company guidelines.

-R&S, training, organizational development and work environment.