Technical support for sales team on new business and new application development.
Customer challenging issue inquiry, analyse problem, presented solution by technical sharing and production
trial. Troubleshoot and closed more than 50 cases.
Competitive conversion, technical know-how presentation, products demonstration and trial, compile result and
data for value proposition presentation. Achieved USD1.5mil incremental sales over the years.
Business at risk, continuously increase value proposition by providing technical sharing and hands on training.
Sustained USD2mil yearly sales.
Overcome market coverage issue, expanded channels network by providing product and application training.