Responsibilities · Responsible for the full management of the factory start up in Penang, Malaysia.
· Participate and support the formulation and execution of business strategies, annual operating plan and reporting of the company performance to Headquarters office in US.
· Planning and execution of manufacturing operations, including coordination to meet customer demand, ensuring smooth operations, cost efficiency and achieving company annual targets.
· Support the Business Development Department to grow the business.
· Actively improving in the overall productivity, quality, and efficiency of factory operations across multiple functions (including but not limited to Engineering, Productions, Logistics, Inventory Management, Quality, Purchasing, Facilities, Safety, HR and IT) while driving a strong compliance culture without compromising on top and bottom-line accountabilities.
· Talent management in building an effective team and maintaining stability to support growth and successful execution of company strategy.
Achievements · Transform the company from start-up phase to mass production in 6 months (Jan 2022 – Jun 2022).
· Leading customer products qualification, 9 products approved by customer in year 2022.
· Leading the team successfully passed ISO9001 certification with zero NC finding from external auditors. ISO 9001 certificate received in Jan 2023.
Reason of Leaving Searching for medical device company for professional development

Responsibilities · Formulate, implement and evaluate quality strategies and system to ensure conformity of products to quality standard.
· Establish, implement and maintain Quality Management System to support management, customer requirements, and ISO 9001.
· Responsible for the entire quality function, to lead and guide a team of QA personnel to ensure smooth running of Quality Assurance Activities.
· Lead implementation of site QMS, KPIs and metrics, and Management Review to maintain compliance with Global QMS.
· To lead a team of QA personnel to ensure conformity of products and system to quality standard.
· Present the Quality Management System to local customers and potential local customers upon request from sales or from customers through their supplier survey process.
· Coordinate and reporting of quality data that requirement by customer.
· Regularly review the quality system for continuous improvement by leading internal audit activities.
· To ensure proper planning headcount allocation to actual requirement.
· Oversee plant facility setup and machines/equipment’s move in/installation.
Achievements · Passed strategic customer QMS audit in Feb 2022
Reason of Leaving Promoted to Plant Manager/Director of Operations

Responsibilities · New Product Quality Project Management - Prepare PPAP package for customer approval, work with R&D on samples submission to customer, involve in DFMEA and PFMEA development, process development, product testing, continue improvement to meet capacity, capability before SOP.
· Warranty Management - Support with technical analysis, analyse customer warranty trend data, monitor warranty costs, corrective Actions for production issues.
· Evaluate and implement customer specific quality requirements.
· Complaint Management – Leading containment action, root cause analysis, implement corrective and preventive actions and 8D report preparation to customer.
· Change Management - Planning of quality activities (PPAP, Control-Plan) and customer communication.
· PPAP (Submit PPAP and get Customer Approval) - Contribute to and submit PPAP package to the customer; (this includes internal approval (signing of all stakeholders of the project) or escalation); Ensure that parts are only delivered with customer approval.
· Conduct monthly 8D report assessment to measure the quality of 8D reports completed by team.
Achievements · Completed Proton X50 project
· Completed Daihatsu/Perodua DNGA project
Reason of Leaving I want to pursue a better opportunity

Responsibilities · Manage the Entegris Kulim’s Incoming & Outgoing Quality activities and program.
· Assist Sr. Plant QA Manager in Quality programs or activities in Kulim Plant. guide QE Engineer to handle internal and external quality issues.
· Assist in developing quality goals and improvement plans for Kulim Plant.
· Constantly drive quality improvement thru 6-sigma projects.
· Implement statistical process control for critical process parameters or product parameters selection of charts, calculation of control limits, SPC rules, triggering rules and reaction guides.
· Manage the periodically audit process control to ensure compliance and identify opportunity for improvement.
· Review whole process control system besides product critical parameters to enhance process control and quality issues detection thru quarterly review of process and product or FMEA.
· Check monitoring parameters triggering system and reaction guides/flow for adequacy and effectiveness provided by Quality Engineers.
· Work with Quality Engineers on qualification activities related to the product – new or change in process, design, materials, tooling's etc.
· Establish training and development to QA supervisors, inspectors or technicians.
· Work with SQE team on new supplier assessment audit and yearly critical supplier assessment audit.
· Drive SQE team to improve supplier’s quality performance.
· Lead system and process audit at supplier manufacturing plant.
Achievements · Lead Entegris Kulim plant QA and operation team improved customer’s complaint DPPM from more than thousand in year 2015 to less than hundred in year 2017.
· Recognition of best quality achievement award from AMH division of Quality Director in year 2017.
Reason of Leaving Company restructuring, taken VSS package.

Responsibilities · Prepare and compile weekly and monthly quality report for HOD.
· Manage and liaise with Manufacturing & Engineering team to resolve customer and internal quality issue.
· Lead supplier system audit and monthly supplier quality performance review.
· Responsible for implementation and maintaining an effective quality assurance program to ensure CCS Division product line full compliance to ISO 9001:2008 and Pressure Equipment Directive 97/23/EC requirements as well as Company Quality Policy.
· Manage the B2 UD QA lab (chemical analysis lab) activities.
· Identifies areas of improvement through the analysis of internal audits, internal quality issues and customer complaints.
· Responsible for establishing and ensuring those preventative actions are implemented and corrective actions are taken within area of responsibility.
· Lead, guide and motivate QA personnel to have total commitment and involvement in all quality improvement programmed to achieve department KPI.
· Supporting new product development and transfer activities.
· Manage and initiate product / process change control meeting to prevent or minimize the adverse consequences of change on the quality and reliability of products produced as well as to facilitate customer notification requirements prior to change.
· Identifying training needs for subordinates.
· Evaluates the effectiveness of training and measures the performance of subordinates.
· Work cross functionally with Supplier Quality Engineers, Commodity Teams and Operations to resolve supplier performance issues.
· Lead bi-weekly FMEA management meeting.
· Domestic inquiry panel.
· Lead weekly SPC review meeting.
Achievements · Completed few Six Sigma projects and certified as Six Sigma Black Belt in year 2012.
Reason of Leaving Promoted to Quality Manager

Responsibilities · Pressure Equipment Directive 97/23/EC QA system representative.
· Schedule and lead monthly contamination audit activities.
· Assist in internal quality system audit activities.
· Conduct monthly process audit on selected product line.
· Manage all customer complaints raised by end customer and works through 8D report to ensure issues resolved and closed.
· Lead the transfer or new products validation and qualification activities.
· Drive any new or transfer equipment / machine validation and qualification process.
· Work with internal departments to contain and correct problems and / or proactively improve processes.
· Participate in new Supplier or Subcon selection process.
· Lead quality system / process audit on selected Subcon & Supplier manufacturing facility.
· Manage daily QA buy off activities.
Achievements · Successfully completed 3 transfer product projects from US to Kulim plant (year 2006 until 2010).
· Received certificate of appreciation from Plant Manager and Director of Quality on contribution to the successful PED certification of Gatekeepers Purifiers production at Kulim plant.
· Completed few Six Sigma projects and certified as Six Sigma Green Belt in year 2009.
Reason of Leaving Promoted to Quality Section Manager

Responsibilities · Participate in problem solving activities and work with customer for continuous improvements.
· Interface and coordinate with subcontractor to provide effective resolution to quality / reliability and engineering problems from front to backend.
· Analyze quality issues, monitor and review corrective action for continuous improvement.
· Lead a team of technician in new product validation activities.
· Participate in customer complain feedback activities.
· Prepare 8D report and feedback to customer.
· Prepare monthly QA inspection report and presentation material.
· Prepare monthly new product validation progress report.
· Lead a team of inspector in daily product inspection activities.
Achievements · NA
Reason of Leaving Seeking for better career opportunity