Manage the PCF (Pick, Count, Floor Health) floor (1 of 4) within 3.6 million sq. ft. Fulfillment Center. Daily reports to upper management for metrics including pick rate, pick hours, count rate and count hours. Responsible for development of hourly associates to higher roles within the company and feedback reports to all direct reports concerning base metrics they are responsible for. Use of multiple sites for metric data which is consolidated into a single floor report each day at the end of shift.
· Current direct reports 60.
· Created SOP for problem solvers and dirt/damage totes.
· Made sure that any picking stations that had mechanical issues were reported.
· Made sure that pick and count rates were met. To ensure that our customers got their items.
· Traveled to other sites to help run the operation.

I oversee day-to day chemical operations of two Merck operation sites and manage a staff of two supervisors with ten indirect reports. I participate in the hiring process for new employees and give thoughtful and detailed performance reviews for current staff. I execute development plans for employees and create an environment that encourages growth by offering constructive feedback. I ensure adherence to safety protocols by initiating and executing effective training. My strong leadership and business knowledge enforce company goals and protect company interests.
· Pull requested chemicals from inventory and fill orders in COSMIC inventory system.
· Manage Chemical Stockroom Inventory, Chemical Inventory and Quality lane.
· Obtain MSDS and create a GHS label for all chemicals without a GHS compliant label.
· Reshelve all returned chemicals back into inventory and perform an annual inventory of 68,000+ containers.
· Restock over 50 stockrooms on a weekly basis.
· Provide monthly metrics for all incoming chemicals and True Up scores.
· Perform chemical inventory audits of 362+ labs every trimester for over 200,000+ chemicals.
· Successfully increased chemical inventory compliance by 20% at both locations.
· Spearheaded the True Up scan team.
· Hands-on experience traveling to other locations to help with audits while simultaneously running my operation.

After serving as an On Car Supervisor, I advanced to a role of increased scope and accountability and achieved a position as Operations Manager. I contributed to operational efficiency and productivity by managing key administrative, human resources, and operational functions. I built, supported and supervised a high-performing team of 150 union employees and supervisors through effective hiring, coaching and mentoring. I executed development plans for employees and created an environment that encouraged growth by offering constructive feedback. I ensured adherence to safety protocols by executing effective training. I set priorities and managed workflow to achieve operational, financial, and customer satisfaction standards of excellence. I gathered, compiled, and reported data to enact changes and support executive-level decisions. I researched transportation costs and negotiated cost-effective options. I ensured shipping documents were properly filed and in compliance with DOT regulations.
· Leverage leadership expertise to spearhead cross-functional operations in multiple buildings and direct up to 150 personnel, including 10 supervisors.
· Drove process improvements: reduced headcount through operational streamlining; enhanced quality by 5-65% through statistical analysis and process control; and implemented a system which increased package flow.
· Successfully reduced the following: over-allowed by more than 20% in the center; headcount; and injuries by 50%.
· Top Performer: Ensured adherence to safety protocols by executing safety training.
· Top Performer: Recognized as a Top 5 Business Manager in the New Jersey Operations Group for safety performance and cost reduction initiatives
· Attained a promotion to operations manager within 20 months.
· Established a driver information acquisition device across multiple centers, which was adopted nationwide by UPS.
· Played a pivotal role in elevating a key division from #15 to #6.
· Championed access points; started with a #16 ranking and assisted a key division with attaining a #5 ranking.
· Played a pivotal role in generating a sales lead that led to a multi-million dollar contract with another company.

Maintained accountability for the enforcement of local and state laws. Assisted with undercover narcotic investigations. Achieved a 200 Club Meritorious' Award in 2013 for heroic actions during hurricane Sandy.
· Served as a PBA secretary (2012-2014) and Chairman for a PBA Comedy Show in 2013 which raised $10,000.
· 34 arrests.