During my time at OPPO, I was promoted to this role. Responsible for implementing OPPO’s Field Team strategy across Retail & Contact Centre and managing key stakeholder relationships. In this role, I am accountable for the entire OPPO Ambassador programme across UK and Ireland. I work directly with Channel Partners to ensure the right candidates are selected and lead the programme through activity, engagement, competitions, and content on OPPO’s digital training and communications platform. Managing the Field Team in Contact Centre and delivering internal briefings with a commercial focus & bundling approach, monitoring competitor activity, insight and offering comparison.

Responsible for a group telecommunication retail stores throughout the midlands, building sustainable sell out growth through best-in-class relationships and setting quantitative and qualitative targets in alignment with business goals and objectives. Producing weekly national sales data and commercial analytics, I have built effective teams by developing talents to support business growth and regularly articulating solutions, plans, and strategies to dedicatedly address opportunities within the business.

●Winner of the Best Field Marketing Manufacturer at the Mobile Industry Awards in 2022
●Created and led the highest performing ambassador team in the UK
●Developed my area from 13th into 3rd Top Nationally exceeding 100% sales target QoQ

Leading 8 members of staff to success, achieving all KPIs and targets set. Achieving outstanding audit results and providing a best-in-class retail experience whilst remaining compliant. Creating a positive working atmosphere and supporting my team through all sectors of the business, from quarterly reviews to HR issues to basic rota and shift control, coaching my team and supporting their development.

●Store ranked in the top 6 stores in the franchise for performance across all KPI’s
●Consistently hit New Business target every month with some months hitting 167% of target
●Supported franchise call centre through lockdown and delivered consistent high-level results

Within the interim of COVID lockdown I obtained a job here. I was responsible for all store manager duties. Despite exceeding expectations, unfortunately a second Covid lockdown meant this role was made redundant.

●105% of target achieved in the first official month (July)
●128% of target achieved in August 2020
145% of target achieved in September 2020

Joining one of the world’s leading mobile phone manufacturers globally, my role was to positively disrupt the UK market through maximising selling within all retail channel partners, obtaining solid market share throughout all outlets, our growth was exponential with the UK mobile sector. influencing sell out through best-in-class relationship maintenance and ensure all training and manager negotiation was completed to timeframe.

●Top 3 for Volume of Sales consistently May 2019 - March 2020
●UK Number 1 Regional manager Q4 2019 and Q1 2020
●Top of estate for ambassador sales 275% to target average

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