• Prepare PPAP documentations such as Control Plan, Process Flow Chart, Process Quality
Control Table (PQCT), Process Failure Mode and Effect Analysis (P-FMEA), Measurement
System Analysis (MSA), Process Capability Study (Cpk, Ppk), Inspection Standard,
Inspection Data, Supply Chain, Part Submission Warrant (PSW), Appearance Inspection
Criterions, QC-Point, Work Instruction (WI) for Appearance Inspection, Process Change
Request (PCR) and the other relevant documentations, which based upon customer
requirements and internal procedure accordingly.
• Submit PPAP package and the other necessary documentations to the customer.
• Support customer audit in new model stage including yearly audit or periodic audit in mass
production stage.
• Respond to customer complaint of quality problem as per the customer notification. Then,
holding a meeting with related internal sections in analyzing to define the root cause of
occurrence and root cause of non-detection and specifying the action plan for permanent
countermeasures of occurrence and non-detection to solve the problem accordingly.
• Monitor and improve the quality problem which is occurred and is detected by internal
process.
• Coordinate with the external supplier and raw material supplier in case of supplier audit,
supplier PPAP documents requisition including approval, NCR issuanc