Handled customer complaints with empathy and composure.
• Proactively participated in meetings and helped create new practices.
• Reach out to new customer and expand our business in upcountry.
• Replace competitor for the new customer and fill our gap.
• Cooperate with internal team to design product solution.
• Sell and support customer with customer's satisfaction.
• Forecast project and sales amount of each month.

Account Sales Engineer
• Consistently met my short and long-term targets.
• Handled customer complaints with empathy and composure.
• Proactively participated in meetings and helped create new practices.
• Handle partner to follow our strategy.
• Reach out to new customer and expand our business in upcountry.
• Replace competitor for the new customer and fill our gap.
• Consult and support whole project to customer.
• Sell and support customer with customer's satisfaction.
• Forecast project and sales amount of each month.
• Solves all the problem as I can do as my responsibility.
• Met my sales target in 2021.
• Ongoing to reach my sales target in 2022

Responsible for pre-sales activities such as customer visit, budget and proposal
preparationand presentation.
•Consult with customers or engineers to assess equipment needs and to determine
system requirements.
• Providing pre-sales technical assistance and product education.
• Prepare regular reports of progress and forecasts.
• Locate and make contact with new and existing customers

Encouraging and improving the sales forces' efficiency and productivity through
the sales report and major KPI provided by the sales system.
•Prepare and deliver technical presentations explaining products or services to
customers and prospective customers.
•Confer with customers and engineers to assess equipment needs and to
determine system requirements.
• Supervising sales subordinates to drive and deliver sales results in general trade
Sales Engineer.
• Plan and modify products to meet customer needs.
• Help clients solve problems with installed equipment.
•Recommend improved materials or machinery to customers, showing how
changes will lower costs or increase production.
• Prepare regular reports of progress and forecasts
• Locate and make contact with new and existing customers

Collaborate with sales teams to understand customer requirements and provide
sales support.
• Help clients solve problems with installed equipment.
•Making technical presentations and demonstrating how a product will meet client needs.
• Maintain good relationship with existing and new clients.
• Providing pre-sales technical assistance and product education.
• Recording and maintaining client contact data.

Responsible for pre-sales activities such as customer visit, budget and proposal
preparation and presentation.
• Develop strong network with customers and expand customer base.
• Prepare regular reports of progress and forecasts.
• Travelling to visit potential clients.
• Persuading clients that a product or service will best satisfy their needs.
• Handle ad hoc tasks upon request.

Onsite service PLC programming for Mitsubishi and Vision system for Cognex
product .
• Tested and prepared the report of test result from PLC and Cognex product.
• To show the demonstration for Mitsubishi product include the robot system.
• Training the customer about Mitsubishi and Cognex product.