• Managing the inside sales representative team
• Coaching, training, evaluating and monitoring sales representatives
performance
• Suggesting and implementing improvements in the sales
administration process
• Coordinating department projects to meet deadlines
• Executing sales analysis, preparing sales reports and suggesting
improvements
• Collaborating with the marketing department to ensure that the
inside sales staff receive quality leads to pursue
• Identifying and acquiring new customers
• Timely processing of incoming leads and qualifying each prospect
accurately in CRM software and following up as appropriate
• Participating in trade-shows

• Primary contact of assigned Channel Partners
• Supporting channel partners in projects
• Serving as the lead point of contact for all account management
matters for the selected channel partners
• Monitoring projects, and handling competency level of channel
partners and making timely recommendations to drive
improvements
• Achieving sales quota and business targets with the assigned
partners.
• Executing channel strategy with the assigned partners and
implementing necessary critical tasks. Monitoring the effectiveness of
the strategy, identify opportunities and areas for improvement,
suggesting and implementing approved corrective measures.
• Collaborating with sales operations, product marketing, technical
support, marketing, FAE and finance teams to ensure proper support
and development of channel partners.
• Participating in trade-shows and visiting customer sites
• Negotiating contract terms and conditions with business partners.
• Regular preparation of reports and forecasts regarding important
sales figures
• Maintaining accurate CRM records.
• Organising and overseeing every sales opportunity given to the
Sales Executive while ensuring the company is in the best possible
position to win the sale.
• Participating in training and acquiring necessary knowledge, skills,
and abilities.

• Coestablishment of the order processing department in the
Metrology division
• Sole responsibility for the Metrology divison's order processing,
covering all tasks from order intake up to the delivery of systems and
upgrades
• Order preparation for service offers and processing of the incoming
orders
• The order processing in SAP included:
- Order entry both sales related orders placed by distributors and
purchasing orders mainly send to the parent company in Japan
- Order confirmation
- Delivery and invoicing
- Coordination of the service dates with service management and
customers

• Customer Support in English and German
• Calculation of product prices of commercial goods
• Tender Preparation
• Handling orders, deliveries, issuing Bills of Lading, invoices, credit
notes, issuing pre-alerts
• Arranging LCL and FCL export shipments to worldwide destinations
• Arranging collections with selected transport companies
• Effectively liaising with other branches, carriers, sales department
and warehouse department
• Customs clearance and entry within Atlas customs system

• Offer and order entry
• Monitoring the timely processing of shipments
• Processing of returns and complaints
• Interface between customers and other departments