04/2018 - Current, SENIOR APPLICATION ENGINEER SUPPORT SPECIALIST
• Take care Vision Team for Penang & JB Branch for application support and training for new engineer.
• Taking responsibilities on service bussiness area such as Installation Service,Maintenance service and Cross-Border Service to be recorder in CRM Task Force.
• PDCA with channel partner & distributor monthly for progress and provide new product update and trainiing.
• Taking responsibilities of Omron product ILOR+S (Input Logic Output Robotic & Safety)
• To create more shodans/opportunities in key accounts & non-key accounts.
• To support Microscan and Omron machine vision & traceability solutions.(MicroHAWK Series, LVS System, Omron V&F Series, FQ2, FHV7, FH, Super FH with AI, Laser Marker MX-Z2000H series… etc.
• Provide technical know-how, troubleshooting and consultant for Vision solutions PLC and Motion to create bundle solution to customer.
• Support sales activities (POC, solutions & specs-in) for existing and new partners.
• Supporting internal and external in sales and technical.
• Pre- & Post- sales support for MY region.
• Technical support for MY region.
• Major support for Partners & distributors, and end users.
• Major support in AutoID, Machine Vision application ,RFID , PLC, Servo Tuning, inveter and Barcode Verification System (LVS).
• Provide training, new product update/launching, demonstration and seminar for partners & end-users.

04/2016 - 04/2019, SENIOR ENGINEER-TECHNICAL SUPPORT SPECIALIST
Omron Electronic OEPMY,Malaysia, Kuala Lumpur, Malaysia
• Technical support on Omron product line include Microscan product (after Omron acquire Microscan).
• Promote Omron factory automation solution to customer.
• Maintain and grow the existing business accounts as well as develop newaccounts.
• To support and drive distributors in their activities.
• Handle vision offline & online testing, and provide a proposal of the vision system configuration (Vision controller, camera, lighting and lens) as well as image processing method.
• To provide integration of vision system with PLC or PC control systems and robotics systems.
• To coordinate & conduct products technical training, demonstration &applications, support activities to distributors and customers through.
• Generate new shodan and application bussiness through CRM Sales Task Force.

09/2011 - 04/2016, ENGINEER-PRODUCT MARKETING & TECHNICAL SUPPORT
Omron Electronic OEPMY, Malaysia
• Maintain and grow the existing business accounts as well as develop new accounts.
• Conduct technical training classes for OMRON customer and vendor in order increase customer product knowledge and boost customer confidence in OMRON product.
• Follow up sales lead from OMRON sales team to ensure smooth sales process such as proposal, quotation, commissioning and installation..