Consulting with direct sales teams and customers to provide technical expertise regarding the de-
sign, customization, implementation and account management of complex technical products and
services. Utilizes consultative selling skills to close complex sales within a given vertical.
• Contributes to unit sales plan through pre-sales/post sales technical consulting activities.
• Designs solutions and provides technical support in sales presentations, product demonstrations,
and installation and maintenance of company products to ensure the system is functioning ac-
cording to specifications.
• Manages the technical discussions in client meetings across multiple levels and disciplines to iden-
tify business and technical needs issues and priorities.
• Formulates responses to customer inquiries/questions concerning complex system software and
applications and provides software development and consultation to prospective users.
2016-21 Sales Executive Acquisition 2, at&t, MI
• Establishes/maintains productive long-term client relationships.
• Utilizes consultative selling skills to close complex sales within a given vertical.
• Support less experienced sales team through coaching or mentoring.
• Owns account relationship, responsible for meeting revenue objectives.
• Consistently exceeded company and local market quotas while managing a territory in multiple
zip codes in MI.
2015-16 Client Solutions Executive 2, at&t, NC
• Perform account management, account maintenance, and opportunity development.
• Build, maintain, and manage relationships with key clients.
• Invite customers to meetings/key events with at&t executives to support positioning strategy with
the overall integrated account owner support.
• Cultivated excellent relations with customers and significant repeat business.
• Understand customer’s business, financial needs, and key industry trends.
2011-15 Sales Manager, at&t Mobility, MI
• Staffing decisions including hiring and interviewing.
• Performs coaching, development, performance management functions for subordinate staff.
• Ensures direct report team is meeting the expectations of the business by reviewing project/pro-
gram deliverables.
• Cultivated excellent relations with customers and significant repeat business.
• Consistently maintained professional demeanor, treating customers and co-workers with friendli-
ness, patience, and respect. Particularly known for success with “challenging” customers.
• Winner of Gold Summit quarterly awards.
2010-11 Assistant Sales Manager, at&t Mobility, MI
• Built solid relationships with key decision-makers throughout my territory and expanded the busi-
ness by 25 percent within my first three months on the job.
• Staffing decisions including hiring and interviewing.
• Customer Service/Client Relationships.
• Account management.
2004-10 Retail Sales Consultant, at&t Mobility, MI
• Business to business sales experience.
• Gold and silver Summit quarterly award winner.
• Highest paid commission rep in the area.
• Top salesperson within the region.
• Repeatedly requested by senior sales management to serve as trainer and mentor to new reps.
• Inspired sales reps to deliver outstanding levels of service and quality.


Company reference link：http://www.att.com