Support Executive vice-president and Direct report to Senior VP of Consolidated Commercial Center;
Align commercial strategies and communication internationally within corporate wide
Collaborate in channel management, revenue management, loyalty program alignment, and all the commercial efforts
Responsible for feasibility study, project development, budgeting, planning, pricing, site selection and market share
performance for all 8000+ hotels globally including Hanting, Ji hotels, Crystal Orange, Joya etc;
Develop short and long-term business plan goals and objectives with other cross functional departments
Lead a team includes 12 direct reports within corporate team and indirect reports from Senior directors/managers of
each BUs to improve comprehensive abilities with supervision, assessment and supports;
Guide and managed analytical modeling solutions for Revenue Management, includes but not limited to room inventory
control, pricing, marketing strategies for each brand, innovate automotive systems and tools, Channel management,
partnership in various markets and products;
Evaluates the current portfolio of top line performance, and in partnership with Exec leadership, formulates the strategy
to achieve business objectives and implements systems and processes that leverage and support enterprise strategies to
maximize RevPAR growth and operational services.
Drive sponsorship revenue growth through creating new sellable product via social media and new media channel,
identification of customer market targets and development of sales strategies;
Illustrated leadership in driving enterprise-level objectives with capability to influence results, obtain big data support,
and deliver outcomes while leading and managing multiple initiative and projects below;
o Managed corporate topline revenue of improving RPI in China and achieved 2% growth in 2021
o Projected over 3000 new hotel site selections with accurate RevPAR forecast (95% forecast accuracy)
o Optimized and upgraded RMS to support over 20 brands and 7000+ hotels with automation system
o Fulfilled multiple marketing and revenue management training programs to empower BU leaders
o Establish a new revenue management model from 0 to 1 between corporation and business unit of each brand

Reporting Line to: Director of Revenue Management Consolidated Center APAC;
Responsible for budgeting, forecasting, pricing and market share performance for all 46 Hilton hotels in South East Asia;
Lead a team includes 3 Senior CRMs, 28 CRMs to set annual key team KPIs with supervision, assessment and supports;
Monitor commercial KPIs and P&L to ensure forecast accuracy and progress to budgets and goals;
Demonstrated Leadership effectiveness in driving enterprise-level initiatives with ability to influence results, obtain
stakeholder support, and deliver outcomes while leading and managing multiple objectives and projects below;
o Managed projects of improving RPI in variety markets and achieved 5% growth in 2019
o Contributed the project of RMCC expansion, closed the year of 2019 with 30% increase to 200 hotels in RMCC
o Utilized and upgraded RM toolkits to analyze operations and workflow to improve process efficiencies by 15%
Trained and developed 2 CRMs to Senior CRMs and 1 CRM to Commercial Director of Conrad Bangkok

Oversee Group and Transient inventory and rate controls of 1249- room Atlanta Downtown hotel
Develop, monitor and adjust sales and pricing strategies, provide critical analysis of strategies, room statistics and
citywide demand factors
Prepare and present weekly, monthly, 12 month rolling forecasts and annual budgets for Rooms and Catering
Oversee and completed a half staff turnover of the Reservation Department of 1249 rooms convention hotel
Trained and developed revenue analyst to become Revenue Manager for Hilton Atlanta Airport
Achieved the RevPAR and RevPAR index goal under major renovation and new ownership transition
Interim task force Director of Revenue Management for Hilton Atlanta Airport

Serve as primary Revenue Management support for Owned/Managed hotel
Adjust pricing strategies based on economic factors such as supply, demand, and citywide convention calendar
Prepare and present weekly, monthly and 12 month rolling forecasts
Host weekly Group Pickup/REVMAX meetings with executive committees for multiple hotels
Manage and maintain group and transient inventory controls to develop, monitor and adjust sales and pricing strategies
Conduct group displacement analyses for large pieces of business or over high demand dates to gauge profitability
HILTON WORLDWIDE – MILLENIUM HILTON NEW YORK

Provided full RM support to Director of a 569 room luxury Four Diamond property in Downtown NY
Assisted the Director of RM in achieving RevPAR as a top tier finish on the 2013 Hilton Brand RM Scorecard
Provide direct support to the Director of Revenue Management and the Sales Department by analyzing STAR reports,
forecasting transient and group trends, utilizing Glide Path pricing strategies, updating the hotel’s compression calendar.
Prepared the Monthly Highlight report, RPI commentary, and Ownership Trend Reports, using various reports to analyze
past months performance for both ownership and Hilton regional leadership

Assisted in managing the In-House reservations department by working with the central reservations team to ensure
seamless communication, and assigning room blocks for groups. Heavily got involved into hotel daily operations.
Developed community relations by targeting local Asian markets, resulting in new partnerships and generating more than
800 room nights in the hotel in 6-month period.
Partner with FEMA representatives and contractors from city agencies in processing applications to provide
accommodations to NYC residents who were displaced in the aftermath of Hurricane Sandy.