Provided outstanding L2 Technical Support across Asia-Pacific countries, ensured functionality of MiR robots.

Trained, managed and developed distributors’ technical competency in Autonomous Mobile Robot (AMR) deployments.

Provided on-site application support and professional commissioning advice to distributors and external partners.

Provided pre-sales analysis and support to internal and external partners.

Evaluated and supported distributors on their technical capabilities.

Developed strong working relationship with assigned partners.

Designed project management materials and educated partners on project cycles of AMR deployments.

Key Achievements

Advised and supported successful robot deployment for leading electronics, automotive and FMCG manufacturers.

Kickstarted regional partner evaluation process, establishing base process for Partner Technical Development program.

Led and established role and responsibilities framework with RASCI chart

Complimented by distributors for consistent and reliable technical support every quarter.

Planned, managed and schedule project activities, delivering project deliverables exceeding customer’s expectations.

Achieved an excellent adherence to project expectations, scheduled and delivered milestones with quality.

Performed interface systems configuration, integration and commissioning for Autonomous Mobile Robot(AMR)’s access to Lift and Door.

Established and maintained a close working relationship with customers

Surveyed, Mapped, Programmed, and Deployed Autonomous Mobile Robots at Customers’ site.

Produced Operational and Technical Manuals for internal and external stakeholders.

Provided technical advice for internal and external stakeholders.

Understood work processes, pro-actively explored and developed effective workflows for Pre-Sales team, customers, and Business Partners.

Proposed and fronted initiatives for work process improvement, such as database repository and departmental work instructions.

Key Achievements

Key robotics engineer for implementing the nation’s first Autonomous Mobile Robots(AMR) in critical healthcare departments of a Singapore private hospital.

Awarded Spot-On Award and received Busines Partner’s Letter of Appreciation for contributions in pioneering Autonomous Mobile Robots(AMR) implementation with several Singapore hotel chain’s linen operations.

Established strong work relationships with customers and business partners, opening several follow-up opportunities after project completion.

Experienced small to large scale robot deployments in Healthcare, Hospitality and Manufacturing environment.

Singapore Managed multiple projects leading to two product lines’ introductions into the local assembly line.

Cooperated with cross-functional teams and ensured good adherence of specifications and quality compliance for new automation processes.

Investigated manufacturing processes’ anomaly with SPC tools and proposed engineering improvements to the cross-functional team.

Analysed new product’s assembly methodology with Geometric Dimensioning & Tolerancing knowledge and highlighted areas of caution to cross-functional teams.

Ensured new assembly line’s mass production capability with management and coordination of trials and machine fine-tuning.

Key Achievements

Resolved a long-standing conflict of inspection methodology through leading discussions for its standardisations.

Large Scale Systems Group Singapore

• Lead System Engineer for two key electro-mechanical systems and fronted systems’ integration activities with cross-functional team.

• Performed, verified and commissioned assigned systems through functional tests and acceptance tests.

• Troubleshot and rectified all system faults, preventing project delays.

• Inspected and approved platform preparations for equipment installations.

• Managed, directed and installed systems with technical staffs and sub- contractors.

• Worked closely with customers and overseas manufacturers, delivered quality to customers.

• Mentored and guided junior staffs on project and system engineering work.

• Generated technical, operational and maintenance manuals for end-user.

Key Achievements

• Successful managed and completed business unit’s first commercial trial with vendors and customers, enabled further business development opportunities.

• Delivered all eight milestone activities with no slippage on contractual deadline nor requirement.

• Established good working relationships with customers, overseas manufacturers, and end-users, which enabled a smooth process during projects.

• Managed assembly activities for new products and parts’ introduction and recommended improvements with follow-up studies to the cross- functional team. • Improved production processes through designing and fabrication of new jigs and fixtures. • Contributed to company’s KAIZEN lean manufacturing process with studies using SPC tools and cycle time calculation. • Minimised production lost with pro-active checks, prompt troubleshooting and rectification. • Initiated engineering improvements to a cross-functional team to address processes’ anomaly. • Managed qualification tests for products to assess process capability and suitability for mass production. • Contribution to product quality through discussion of manufacturing observations with cross-functional teams.

Key Achievements • Prevented a poor-quality component from being adopted for mass production through investigation of measurement discrepancy. • Designed and validated an inspection jig, providing redundancy for a critical process.