Strategic HR Implementation: Coordinate and implement HR policies, processes, and departmental goals to align with the company's strategic objectives.
· Operational Advisory: Provide regular counsel to Operational Managers, Supervisors, and employees, ensuring smooth day-to-day HR operations and conflict resolution.
· Recruitment Management: Oversee the entire recruitment and hiring process, from job posting to candidate onboarding, ensuring a seamless integration of new employees into the company culture.
· Facility Oversight: Directly manage the Dallas Cardone facility, ensuring efficient operations across multiple shifts and departments.
· Union Collaboration: Work closely with union representatives to address employee concerns, negotiate agreements, and ensure compliance with union contracts. Facilitate open communication between management and union members to foster a harmonious working environment.
· Training & Development: Implement training programs tailored to the needs of the workforce, ensuring employees are equipped with the necessary skills and knowledge to excel in their roles.
· Performance Evaluations: Conduct regular performance reviews, providing constructive feedback and identifying opportunities for employee growth and development.
· Conflict Resolution: Act as a mediator in disputes, ensuring fair and equitable resolutions that align with company policies and union agreements.
· HRIS Systems: Utilize UKG Kronos and SAP SuccessFactors for timekeeping and workforce management, ensuring accurate record-keeping and compliance with labor laws.
· Safety & Compliance: Collaborate with the safety department to ensure all HR practices adhere to industry regulations and safety standards.
· Employee Engagement: Organize and oversee employee engagement initiatives, fostering a positive work culture and high levels of job satisfaction.

Oversaw HR processes, including Talent Acquisition, Reporting, Analytics, Compensation, and more.
· Collaborated closely with UPS Stakeholders to ensure daily task completion.
· Managed HR for 8,670 UPS employees in the DFW Area, ensuring procedural adherence.
· Developed and implemented HR strategies aligned with organizational goals.
· Managed employee relations, addressing concerns, resolving disputes or misunderstandings, and reinforcing company policies.
· Conducted periodic training and development programs to enhance employee skills and performance.
· Administered benefits and compensation programs, ensuring competitive positioning and internal equity.
· Led initiatives to improve workplace diversity and inclusion.
· Conducted regular performance review processes, providing feedback and setting performance objectives.
· Ensured compliance with labor regulations and maintained up-to-date knowledge of HR best practices.

Provided strategic and tactical support in areas such as Organizational Training, Performance Management, and Health and Safety.
· Collaborated with management to drive HR initiatives, supervising specialists and administrative staff.
· Assisted in nationwide UPS operations during peak periods, ensuring seamless service delivery.
· Managed HR responsibilities across various DFW operations, fostering a cohesive work environment.

Led recruitment efforts, conducting interviews, facility tours, and educating potential candidates about UPS opportunities.
· Ensured timely compliance with training deadlines and other HR-related mandates.
· Acquired specialized knowledge of Air Operations while stationed at the DFW Airport hub, enhancing operational understanding.