Managed daily operations, including receiving, distribution, storage, secondary
packaging, return of investigational drugs.
• Managed the storage shelves planning and installation; maximize space efficiencies, work
flows through layout optimization, etc.
• Conducted temperature mapping of Cold Room & Controlled Ambient Areas, monitored
and reviewed EMS data routinely.
• Oversaw project management and facilitated the custom clearance process as IOR for
clinical trial drugs.
• Handled shipment service requests and processed accordingly with temp-controlled
logistic carriers, such as Marken, World Courier.
• Conducted sourcing activities for office and warehouse supplies, room & equipment
validation and temperature routine monitoring.
• Collaborated with cross-functional teams (QA, PM, IT, Engineer, Finance, etc),
implemented GxP documents management and room cleaning, internal and external
audit.
• Successfully passed first license inspection by NJDOH, keep good communication with
different departments of local government.

• Led teams as an Inventory Control and Quality Assurance Assistant Manager to
successfully complete inventory audits.
• Proficient in WMS, ERP system, and operations management with experience working in warehouses located in NJ, the Bay Area, and LA.
• Meticulously focused on every detail to enhance and maintain inventory accuracy above 95%.
• Managed order fulfillment and promptly resolved inventory issues on the warehouse
floor.
• Identified inventory discrepancies, conducted root cause analysis, implemented effective resolutions, and proposed long-term solutions.
• Analyzed reasons for shrinkage and recommended strategies to reduce shrinkage.
• Built and managed an inventory team with 20 members, consistently achieving 100% ontime completion of W2W cycle counts. Improved productivity, reduced costs, and conducted employee training.
• Established strong connections with cross-functional teams, including Operations, Buyers, Product Engineering (PE), Merchandising, and others.

Implemented pre-warning, in-process monitoring, and post-event review processes to
enhance operational quality. Facilitated communication between inbound and outbound
supervisors to identify problems and propose solutions, ensuring continuous
improvement.
• Conducted analysis of operational risk points and identified issues in each stage.
Optimized shelves storage and ground stacking locations, wrote SOPs, and provided
employee training.
• Executed routine inspections and maintained regular communication with colleagues in
China.
• Demonstrated expertise in the business processes of overseas warehouses. Reduced
abnormalities in receiving, put-away, picking, packing, and other operations. Coordinated
inventory loss and compensation activities, conducted thorough searches for lost goods,
and utilized data analysis to continuously enhance the customer experience.

Worked with home buyers and sellers.

Handled more than 20 cases of immigration law enforcement, familiar with the
regulations of entry & exit of people and goods.
• Five years of working on the front lines of seaport and river terminal immigration
inspection.
• Responsible for brand image building and news promotion.
• Responsible for Training and educating staffs, creating and implementing plans.
• Responsible for communication and co-construction with other government departments
and enterprise companies.
• Responsible for employee team building and welfare implementation.