*Manage operational tasks while ensuring high customer satisfaction.
* Communicate and promote processes and suggestions for continuous improvement.
* Ensure on time and smooth delivery.
* Support the Regional IBS (Integral Business Planning) Process connecting Sales, Raw Material Planning and Production.
*Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

*Negotiated with customers on old inventory conditions to reduce company costs. *Developed reports to standardize operational processes in order to increase the company's performance.
*Organized and managed the coordination of shipments from our clients' plants in Monterrey NL, and in the United States, in order to increase efficiency in time and money.

*Generated sales quotes for personal and commercial policies.
*Applied Lean Six Sigma techniques to reduce risks and imperfections in the supply chain. *Successfully negotiated prices, coverages and discounts with clients and companies.
*I applied Lean Six Sigma techniques to reduce risks and imperfections in the supply chain.
*I successfully negotiated prices, hedges and discounts with customers and companies.

*Optimized resources by negotiating purchasing conditions with suppliers in China and the United States.
*Implemented improvements in transportation logistics by redesigning routes to increase efficiency. *Maintained high levels of quality control by implementing measurable and quantifiable parameters in the delivery of products and services.