Responsible for B2B Strategic management of major customer accounts
Worldwide.
Preparation of offers, responding RFQs, price negotiations, drafting of
contracts, etc.
Internally supporting top management with Executive Summaries and relevant
strategic input.
Engagement with customers from product management level and C-level.
Collection, understanding and communicating customer requirements to
MAHLE R&D management and MAHLE Sales Management.
Representing all MAHLE SmartBike Systems sales matters internally in
relation to a product.
Observing the market, participating to bike fairs (Eurobike) and recognizing
trends: technology, legal framework, market change and customer
requirements for new markets.
Achievements to date:
- Activating and successfully managing several global accounts with multimillion EUR yearly sales figures individually
- EUROBIKE 2022 Innovation Award with MAHLE SmartBike Systems
**Additional Information Added**
1. What products you are selling
Catalin: off the shelf Hubdrive and MidDrive full ebike systems to OEMs and services related to the prototyping and integration of the e-systems on the OEM’s frames; a full system is generally comprised of:
a. drive units (hub or center/mid motor) with powers between 250W (hub) and 750W (center motor) and torque output between 40 Nm (hub) and 95 Nm (center).
b. Battery packs (internal or external/range extender)
c. PAS / Torque & Candence sensors and accessories
d. HMIs/Remote
e. Cabling and accessories
I am often involved in quoting ebike certification tests with various laboratories as well as counseling the customers (OEMs) in regards to certificates needed to be obtained and the process related.
I am also often involved in custom/bespoke projects for certain major OEMs willing to buy a custom solution rather than an off the shelf product or solution for their ebike project.
I am involved in 3rd party communication and support, e.g. when an OEM ask me to work with a designated/nominated assembly factory.
2. What is your sales method?
I sell exclusively B2B supporting only ebike design studios or manufacturers (OEMs)
3. How do you do business development, especially in OEM clients
In short – I have a long list of current customers (from startups to mid tier to (e)bike giants), prospective customers and leads.
For a lead and or prospective customer, I arrange a call or visit where I present the company products, Roadmap of the company, timelines and information/commercial conditions related to service and support, quality, product certification, logistics. The presentation takes place only after we have signed an NDA with the OEM. If a visit in person is made, I take product samples and show; if a demo of ride is agreed or scheduled with the (prospective) customer, I am also riding with them explaining the key selling points of the products I am selling.
I offer lunch or dinner to the customers for building trust and a friendly relationship in a relaxed and generally more informal setting.
If the prospective shows interest and needs more information I am collecting information or arranging further calls or meetings with different departments of the company to seek support for the sale (engineering, testing, digital, quality, logistics, marketing, etc.).
Once I have won the project, I am responsible for the contract drafting and sign-off, samples delivery, support and making sure the POs arrive on time and they get delivered on time – of course with support from colleagues.
4. How many OEM clients you are managing?
I am currently managing 30+ OEMs in UK, US and the rest of the world; but until 2021 I was managing 95% of the company customer accounts (close to 50 at that time). Since we now have several regional sales managers, I have handed over many of the accounts to the respective region; but still supporting communication with these OEMs in some cases. I have access and speak to a long list of OEMs CEOs, VPs, PMs, Purchasing Managers.
5. What's your sales achievement in year 2023?
140% of the target - 12 million EUR