Managed a strategic portfolio, negotiating volumes, pricing, market share, and sales
forecasting, contributing to the sustainability of the business;
Managed credit, debt collection, and developed action plans with a strong focus on the organization's financial results;
Implemented and used analytics;
Worked closely and partnered to anticipate needs, connecting Technical Support and
R&D teams;
Project manager and collaborator in commercial, pricing, and financial fronts using agile
methodology and Salesforce CRM.

Provided pre-sales and post-sales support;
Conducted consulting, providing education and advice to customers in the distribution, pipes, construction, white goods, and auto parts segments;
Adapted and developed flat steels, managed the customer portfolio through visits, presentations, protocols, and training;
Identified and established new businesses through analysis of customer service information.

Assist in technical and commercial activities in the steel distribution and pipe segment;
Provide support to sales engineers in the daily management of customer portfolios, deliveries, billing, and pricing.