• Developed standard operating procedures (SOPs) for a 60,000 square ft warehouse
• Administered a team of 8 people, providing training, assigning tasks, monitoring performance
• Arranged freight delivery schedule with truck company based on warehouse operation capacity
• Engaged in communicating with client oversea to resolve issues and inquires
• Collaborated with cross-functional team to optimize efficiencies for finishing up to 1200 orders a day
• Coordinated daily inbound and outbound to ensure accurate shipment
• Conducted dynamic inventory check every two weeks to minimize inaccuracy and mistakes

• Screened and prioritized incoming truckload orders and customer service request from emails and phone calls
• Coordinated load arrangement with driver's schedule and make promptly adjustment based on the progress
• Conducted weekly meetings across departments and summarize the issue with feasible solution
• Liaised with customers accomplishing load service for them
• Processed account payable and receivable transaction accurately in a timely manner
• Prepared financial reports and forecast the business development
• Reviewed and modified cooperation contract between Party A and Party B

• Analyzed daily inbound and outbound volume to evaluate warehouse operation performance
• Generated weekly report analyzing turnover rate for different products to identify slow move SKUs
• Designed and created dashboard presenting cross comparison between performance and profit
• Collaborated with IT to oversee WMS implementation and integration