• Pioneered the market entry strategy for HeyGears Inc., a trailblazing 3D printing company specializing in dental appliances. Overcame initial reluctance from potential customers by initiating a sample and brochure outreach program, establishing a positive and receptive first impression.
• Played a pivotal role in elevating sales from the ground up, driving the companyʼs revenue from insignificance to surpassing the first million. Navigated the challenge of building a brand in a competitive market by fostering strong customer relationships and providing tailored solutions.
• Confronted challenges head‑on, addressing customer hesitancy by honesty and a commitment to follow up. Maintained a proactive approach, even when faced with extended sales cycles, through persistent and patient engagement, ensuring customers felt supported throughout their decision‑making process.
• Worked collaboratively with cross‑functional teams, including R&D, technical support, IT, design, and a dedicated sales assistant. Liaised with R&D to align customer needs with product development, facilitated prompt resolution of technical issues through coordination with support and IT departments, and streamlined sales operations with the assistance of a dedicated sales assistant. The synergy across departments contributed significantly to customer satisfaction and sustained business growth.
• Achieved a remarkable milestone by generating over 10 million USD in sales revenue within a span of 4 years.