• Account Manager for global key customers within EMEA and NAM.
• Managed large project orders with 100% accuracy to avoid impacting daily bookings.
• Utilized CRM system (Salesforce) to maintain sales opportunities and allocate H+S NEU web site inquiries.
• Coordinated with management, operations/supply chain, and business services for effective teamwork across the global organization.
• Liaised with production planning, project managers, and the warehouse to ensure 100% customer satisfaction.
• Coordinated contracts to ensure on-time deliveries and booked site access.
• Assisted customers with technical information, consulting engineers when necessary.
• Created and managed customer-specific price lists.
• Prepared quotes and responded to inquiries within 24 hours.
• Processed sales orders and provided customers with optimal delivery dates.
• Conducted customer visits and participated in supplier review meetings as required.
• Served as the point of contact for the accounts department to resolve account issues or disputes.
• SAP Key User, ensuring proficient use and problem-solving within the system.

PRODUCTION LINE (via K2 agency)
Huber+Suhner, Bicester
October 2010 to October 2012
• Building & testing RF, LF and Fibre cables.
• Assembled metalwork needed to house LF cables, typically panels for Wi-Fi installations
on trains.

BAR AND RESTAURANT OWNER
Self-employed, Cambodia
March 2010 to October 2010
• Managed and operated a bar/restaurant on an island in Cambodia, leveraging entrepreneurial skills in a unique setting.

FORK-LIFT DRIVER
Fresh Direct, Bicester
January 2005 to November 2005
• Used a counterbalance forklift to load and unload vehicles.
• Placed and removed pallets of goods on and from racking.
• Adhered to strict health and safety regulations at all times.

WAREHOUSE OPERATIVE
Lex Multipart Defence, Bicester
September 2003 to December 2004
• Operated forklifts to load and unload vehicles.
• Picked and packed items for delivery to army bases across the country.

SECURITY OFFICER
VSG Security, Bicester
September 2002 to August 2003
• Booked vehicles in and out of the premises.
• Conducted regular security patrols to ensure the safety of all personnel.

I.T. SYSTEMS SUPPORT
Huber+Suhner, Bicester
July 2000 to September 2002
• Provided support to users within the company using Windows NT/9.x/2000/XP, MS Office 97/2000/XP, and various other software applications.
• Created and maintained user and email accounts, and provided network and server support along with other helpdesk tasks.
• Set up computers and phone lines, and offered remote support for remote users.