September 2020 - Current
Sales Director
Lead the business team (sales, after-sales, and Implementation and Communication of Marketing and Communication.
Reorganize the business department to improve Sales performance, promoting group globalization.
Improve customer experience and position the brand as a benchmark in the pharmaceutical market, through Integrated marketing team and tools
The redistribution of digital and administrative functions.
Implement SAP CRM module and customized functions
Provide important data for decision-making.
Prepare, submit, execute, and control budgets to management
Annual Report of the Ministry of Commerce.

September 2018 - August 2020
Key Account Manager
Find leads, search for decision-making contacts, and arrange business visit schedule.
Visit clients and leaders of countries (Uruguay, Bolivia, Peru, Central America and the Caribbean)
Identify opportunities and approach customers.
Quote and track opportunities, including the negotiation phase and the concretion of sales.

August 2012 - August 2018
Customer Service Manager
Incorporating Reduction of technical and administrative personnel
Develop new customer service recommendations to increase revenue (e.g. assembly services)
Implement a customer specific management system
Customize services according to industry needs.
Design and implement training programs in Argentina, and Mexican for Technical Representative
Decentralized service provision and improvement
Facing customer responses.
Achieve sales targets for services/spare parts through the following methods
Annual average continuous growth of 50%

January 2011 to July 2012
Customer Service Coordinator
Visit customers to diagnose situations (faults and/or possible conditions)
Implementing improvements and their respective costs
Subsequent customer quotations.
Coordinate preventive and corrective maintenance services.