Bangkok, Bangkok City, Thailand
**BYD AUTO (THAILAND) Co.,Ltd.**
**Technical Support After-Sales Engineer**
**May 2023 – Present**
I am a Technical Support Engineer with experience in B2C products, including the BYD Atto3, Seal, and other electric vehicles. Currently, I am responsible for supporting B2B products such as electric trucks, buses, and e-mixers. My role involves overseeing maintenance, conducting pre-sale charging and operational tests, and investigating technical issues to provide comprehensive support.
- Provided comprehensive technical support to dealerships and customers,
ensuring prompt resolution of queries and concerns.
- Conducted comprehensive technical training programs for after-sales
technical personnel, enhancing their skills and knowledge.
- Collaborated effectively with headquarters (HQ) sales and production
divisions to investigate and resolve product issues in Thailand, ensuring
customer satisfaction.
- Supported the HQ R&D team in improving and designing BYD's products to
meet the specific requirements of the Thailand market.
- Coordinated seamlessly with PDI center suppliers for technical support on
BYD vehicle products in Thailand, ensuring efficient operations.
- Managed tools and spare parts inventory efficiently to optimize operational
effectiveness.
Mitsubishi Motors Thailand

Chonburi, Chon Buri, Thailand
Mitsubishi Motors Thailand: Development Engineering
Vehicle Testing Engineer (NVH)
• Identify and rectify issues in vehicle development.
• Assess and analyze competitor vehicles.
• Investigate field market concerns.
• Support testing of cost-reduction initiatives.
• Collaborate with international testing teams.
• Facilitate import-export of equipment and vehicles.
• Provide expert guidance in driver training programs.
• Identify and resolve issues in vehicle development.
• Evaluate and investigate competitor vehicles.
• Support testing of cost-reduction initiatives.
• Research and development
Page 2 of 4
xSpan Thailand's Automotive Coaching Company

Coaching
• Active Product Experience
• Driver Training Program
Suranaree University of Technology