• Exceeded sales targets by >20% year on year for both services and goods across multiple territories. (£65m)
• Introduced Gas Metering into the Republic of Ireland, delivering a long-term business strategic target.
• Supported and developed offerings to ensure the customers’ needs are met.
• Managed accounts of existing and new customers across multiple product offerings and territories including the UK, Ireland & Jersey.
• Successfully supported and submitted tender submissions for contracts exceeding
£100million across multiple territories. Ensuring the company increases market share.
• Present in every element of the customer journey, from initial interactions to account
management following commercial agreements.
• Maintain monthly recurring income through services in excess of £20million per annum.
• Management of customer debtors and ensuring timely invoice payments.
• Represent the company at industry wide forums and events.
• Sole Account Manager for businesses ranging in size from new entrants up to PAN-European.
• Managed customer accounts for over 30 energy suppliers and asset funders.
• Regular face to face meetings with all customers across the UK and Ireland.
• Complete reports for board level discussion.
• Manage customer orders.
• Project manage new customers.
• Maximise potential sales from all goods and services
• Develop contract offerings and proposals for potential customers.
• Manage customer orders regularly in excess of £1million.
• Regular dialogue with all customers to ensure customers are kept up to date with product developments.

• Successfully achieved business go live within 4 month of project start
•Took company through all required accreditations including MAMCOP, MOCOPA.
• OAMI accreditation passed without any recommendations for additional information
• Built document libraries for all accredited bodies
• Managed all third-party relationships with businesses including Utiligroup and Northgate l Represented the business at industry conferences including DCC MOP forum
•Mapped out business E2E processes
• Managed small team of 2 FTE
• Completed ordering for all engineer tools, consumables, and vehicles.• Collating statistics and MI up to director level
• Creating software training for scheduling teams
• Rolled out training to scheduling teams
• Completed evaluation of SMETS1 Meter providers including cost analysis
• Created content for all customer communications

• Analysing current customer portfolio status to make improvements and recommendations from trends.
• Off shoring key business processes to India and supporting Offshore operations through training.
• Collating statistics and MI up to director level, sharing insight, gains and losses.
• Managing relationships with all third parties
• A key representative of the business at Industry conferences including DCC Supplier Forums,
Smart Independent Supplier Forums and Smart Energy GB conferences.
• Commenced ISO27001 accreditation for DCC.
• Responsible for the UAT phase and go live of over the counter payment solution
• Documenting processes for all aspects of the smart metering journey.
• Building marketing documentation
• Automation of processes