Working on new service customers across the whole midlands via current customers and brand-new customers
· Established contacts with FM’s via LinkedIn and using current contacts for new avenues to approach & work with
· Managed to develop a healthy pipeline of new service contracts, a long-term vision over 18 months to secure deals
· Working with our sister company Klima-Therm as I have opened doors for new projects and energy efficiency
· Working with engineers & the service desk to ensure when we cost projects, we cover all expenses & time
· Current new project new value is £1.5million within first 6 months along with £55k of new service customers.

Regional Hire Engineer – East Anglia, Feb 2023 - Nov 2023
• Conduct in depth site surveys including power requirements, connections access etc and producing RAMs.
• Generated new business by calling dormant accounts and have successfully won new business.
• Produce all quotes for my customers and I have worked on multiple tenders for over half million-pound projects.
• Built up excellent relationships with the NHS, Prison and Food manufacturer sector with regular business when required.
• Working with FMs on Major Accounts, and M & E companies when required for new projects.
• With a Hunter mentality I have developed a healthy pipeline of quotes, along with contingency quotations.
• Project Manage all large projects from initial survey to quotation and oversee the installation
• Work with current live hire customers to renegotiate their current contract to avoid losing the hire to the competition
Regional Service Account Manager – West Midlands & Wales, June 2021 – Feb 2023
• Manage a range of accounts look over the service contracts for the chillers on site.
• Work very closely with the service desk to ensure maintenance visits are taken place.
• Ensure that the customers receive repair quotations on time and act a customer relationship manager.
• Work with all range of companies, to blue chip and small to medium companies to ensure we provide excellent service.
• Contract values range from £450.00 to multi-site contract values excess of £10k plus.
• Provide a range of VSD’s, water filtration, oil & water analysis and ICS Protect (Insurance) and eMission Critical solutions.
• Work with customer to ensure we provide a long-term strategy and increase the value of their contract with the upsell of additional services that we provide.
• Maintaining and winning new contracts whilst facing extreme competition within the midlands

Managing a team of 18 to ensure the safety of patients arriving at the site for their Covid test
Working developing skills within my team to ensure they have opportunities to progress
Working alongside G4S to ensure that the correct procedures are executed for everyone's safety
Full management for planning, producing rotas, correct positioning on site and provide in depth training

· Generating new business via cold calling, visiting existing clients growing their business and networking with clients
· Time Management & Planning is vital on a weekly basis, and I must be proactive and reactive when required.
· Conduct site surveys measuring the area required for HVAC and considering of transport, access, power supply, safety issues and external factors such as the weather and safety of the public.
· Liaise with Directors, procurement all levels to place agreements for National Accounts
· Preparing RAMS for various companies who require the specific information before installation.
· Providing a weekly planner for management so they are aware my plan of action and which area I will target.
· Fully utilise CRM regarding updating visits and brand-new leads for potential new business
· Work with end user’s sub-contractors and M&Ecompanies which can be challenging especially if they go out to tender
· Negotiating price strategies with Major accounts for the NHS is vital as they have set rates across the NHS sites.
· Work alongside Major accounts to set up deals and contract for Facility Management companies.
· I have a great understanding of the structure of the NHS and how the estates department and procurement work.
· Conduct meetings with senior members for current and future projects to establish timeline of works required.
· Customers range from NHS, Prisons, Local authorities, Major construction companies, FM companies and National accounts.
· I am the only person working in the north during the lockdown period as the whole team has been furloughed.
Achievement: My 2018 target was £780,00 and my actual figures are £875,00 so I exceeded target by £95,000. 2019 Target £820,00 and my actual figure was £834,000.

Sales Rep – Health care sales manager (Wales and Southwest) 3M (Healthcare)
· Business to Business product sales and promoting Business Development. Client Relationship Management across Wales and Southwest UK
· Develop new business within my regions by being competitive and sustaining a healthy relationship.
· Revenue generation through distributor negotiation & liaise with Channel Distributors daily
· I liaise with NHS practices, Corporate and private practices and target the correct products for every level of business.
· Work towards targets, work on various campaigns to increase sales on selected products.
· Emphasised product features based on analysis of customers' needs. Communicate with customers on national promotions, also use of own initiative to provide customer incentives.
· Regular visits to clients across UK, every fortnight I stay on patch where I conduct cold calling and planned visits face to face to maintain cliental relationship and grow business.
· Prioritised daily workflows, including all inbound calls, outbound calls, quotes, and sales-related enquiries.
· Wrote sales contracts for orders obtained and submitted orders for processing.
· Using all communication methods – social media, phone calls, email, face to face.
· Repeat sales, client retention. Developing sales from existing clients, gaining leads which lead to opportunities of prospective customers, turning the leads into profit.
· Fact finding from the principles is key, so I understand the structure of their practices and I get tailor to their needs.
Achievement: Achieved over £120,000 in new business during the 1st quarter 2016 and Quarter one of 2017 (107% vs target). 2016: Target £1.4 million Achieved £1.39million 2017 target was £1.2 million. Achieved: £1.15 million still within 95% of target

Nationwide Platforms
Achievement: Grew my trading base by 23.7%; generating £1.7M per annum in 2014. Within my first 12 months I won employee of the month seven times continuously Target: £1.48million Achieved: £1.7million

Account manager of the southern region working on tenders, new business and retaining current chiller maintenance contracts.
Achievements: As a team We succeeded target ¾ years of a target of £750,000 which grew every year by 5%
February 2014 Product Knowledge Lavendon Academy
February 2014 Delivering Excellence in Customer Service Lavendon Academy
February 2014 Lavendon Corporate Induction Lavendon Academy
June 2014 IPAF MEWPs for Managers Nationwide Platforms Ltd